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BMW of Tulsa
Tulsa, OK
319 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 319 reviews
September 09, 2023
Everyone there is very helpful and friendly. They do a great job working on my car every time I need to take it in. They explain things clearly and keep me updated when I leave my car for servi They do a great job working on my car every time I need to take it in. They explain things clearly and keep me updated when I leave my car for service. More
by glenda1254
Employees Worked With
Jonathan Vera
September 08, 2023
Well we had our cars there before no issues was good experience until today we just bought my wife’s car in for the oil change ect. We expect this to be like last time when I had my car done maybe 200 experience until today we just bought my wife’s car in for the oil change ect. We expect this to be like last time when I had my car done maybe 200 but we was told after it was done it was 457 the amount was not told to us in a clear we me and my wife both herd it was going to be 197 with our 69 dollar discount we had he said it was on that tablet and about my wife didn’t have her glass but we both heard 197 not 497 we both was just blindsided when we was told the amount we would never hav had it all done if it eas that much money all in all the amount of each thing done to the care was not told to us until it all was done just wish there was clear communication on the price to prevent us a financial hard ship now that we had to pay that much will need to look into other places More
by Bkeith
Employees Worked With
Can’t remember
September 06, 2023
Poor customer service from their team and no follow up communication. They will take your money and not get back to you. They offer no help after the fact even when they promise to make things right. I wo communication. They will take your money and not get back to you. They offer no help after the fact even when they promise to make things right. I would stay away from this dealership. More
by Rana
Employees Worked With
Dan, Sterling, Todd
September 04, 2023
Poor communication with the customer. Unable to connect by phone with advisor until 4-5 hours after car was dropped off. Didn’t give me any updates until I called, and then was told “they Unable to connect by phone with advisor until 4-5 hours after car was dropped off. Didn’t give me any updates until I called, and then was told “they are working on it now” More
by Sandy
Employees Worked With
Riley
August 29, 2023
I recently had my car in to have some wheels swapped out for new ones. My experience was great as usual due to the professional and friendly service that everyone I've interacted with has exemplified. The for new ones. My experience was great as usual due to the professional and friendly service that everyone I've interacted with has exemplified. The work was great, I enjoy the new wheels. I'm also thankful for the shuttle service you provided. I look forward to returning. More
by aaron h
Employees Worked With
Jack, Brice, Taylor, Eric, Danny, and Alan.
