BMW of Tulsa
Tulsa, OK
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BMW of Tulsa is always effecient & professional. Brice was especially helpful & the guys that drive their shuttle cars are respectful & friendly. Brice was especially helpful & the guys that drive their shuttle cars are respectful & friendly. More
I came in for a service appointment and was assigned Bailee as my service representative. This guy was a top notch professional. He ensured to communicate every detail to me along the way. Also, a subje Bailee as my service representative. This guy was a top notch professional. He ensured to communicate every detail to me along the way. Also, a subject matter expert with every technical question I had. Can’t say enough good things about my experience with Bailee and how appreciative I am for his professionalism! More
This service was a complicated diagnostic process . However BMW of Tulsa diligently traces the problem and then worked with my aftermarket warranty company to get it covered . Thank you ! However BMW of Tulsa diligently traces the problem and then worked with my aftermarket warranty company to get it covered . Thank you ! More
Worst service I have ever had. Never communicated about the status of my vehicle unless I contacted them first. Even though I had an appointment for service they didn’t even at Never communicated about the status of my vehicle unless I contacted them first. Even though I had an appointment for service they didn’t even attempt to diagnose my car until the following day. Unacceptable to make an appointment for service. Further, I learned that they put all the drop ins and people who choose to wait in front of those that have an appointment. In 16 years I have never had service this bad. The service department is in dire straights and it says one of 2 things. BMWs are crappy cars or the service department is broken beyond repair. I may never be able to by another BMW. More
The sales representative are knowledgeable and down to earth to work with.My technical staff for today explain what I need to know and walk me through. I appreciate their selflessness. Thanks 🙏. earth to work with.My technical staff for today explain what I need to know and walk me through. I appreciate their selflessness. Thanks 🙏. More