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BMW of Tulsa

Tulsa, OK

4.7
332 Reviews

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 332 reviews

November 30, 2024

Bailey was exceptional, very attentive to my needs and the service on my vehicle. I have always been very happy with the service I've received. I'm a former mechanic and shop ower so I understand the im More

by dale.tune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Dec 02, 2024 -

BMW of Tulsa responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bailey here at BMW of Tulsa! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

Friendly staff, explained the charge and job, on time and completed in a timely manner. More

by Bet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 28, 2024 -

BMW of Tulsa responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

Very nice dealership and exceptional service department. Bailee Durant goes above and beyond taking care of his customers. I’ve had me X1 almost 4 years and I still love it! More

by tah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee Durant
Nov 26, 2024 -

BMW of Tulsa responded

Hi, we're so glad we could go above and beyond your expectations! Please don't hesitate to let us know if there's anything else we can do for you.

November 23, 2024

Jonathan is the best for customer service very helpful and very knowledgeable, he take care of my car needs very well More

by miriam.anahygarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 25, 2024 -

BMW of Tulsa responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

Always professional! Always thorough and courteous!!! Highly recommend this dealership. Sales and service teams are top notch. More

by samigee7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Goetz
Nov 22, 2024 -

BMW of Tulsa responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

November 20, 2024

Everyone is very accommodating and try their very best to take care of your issues in a prompt professional manner. More

by Wheels up
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Nov 23, 2024 -

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2024

I was EXTREMELY disappointed with the service! The “recall service” was estimated to take 1 hour, according to the letter I received; however, this dealership kept my vehicle overnight, more than More

by Unhappy!
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brice
Nov 21, 2024 -

BMW of Tulsa responded

We sincerely apologize for the extremely disappointing service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me at the information provided below and I would like to discuss how we can regain your trust. Sincerely. Chad Milow General Manager cmilow@tulsabmw.com

November 15, 2024

we were very pleased with the young man who handle our appt. He was professional and very kind. More

by gdmcneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Rebelo
Nov 18, 2024 -

BMW of Tulsa responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

My first contact this dealer. All went well, Brice, my service advisor was very professional a willing to help with information. More

by revshale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Goetz
Nov 14, 2024 -

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 12, 2024

Tulsa BMW delivers an luxury car experience supported by professional and caring individuals going beyond the expected and normal. More

by Sasquatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Goetz
Nov 13, 2024 -

BMW of Tulsa responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

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