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BMW of Tulsa
Tulsa, OK
319 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 319 reviews
September 23, 2023
Jonathan took care of me and he was the best! He kept me updated with everything going on and had an answer for any and every question. By far my best dealership service experience thanks to him! He kept me updated with everything going on and had an answer for any and every question. By far my best dealership service experience thanks to him! He needs a raise ASAP! More
by Courtneykinney
Employees Worked With
Jonathan
September 22, 2023
Explained in person the problems along with video. Customer service - great! Took me home then Brought my car back to me after finding out that more needed to be done than what was projected at the be Customer service - great! Took me home then Brought my car back to me after finding out that more needed to be done than what was projected at the beginning. More
by Gwendolyn
Employees Worked With
Riley Drummond, and driver of the day was very kind-didn’t catch his name. International Business major.
September 16, 2023
Very poor customer service received from the service rep Riley. Drop the car off at 7 AM and asked when it would be completed and Riley stated it would be about two hours. I let him know that I have an appo Riley. Drop the car off at 7 AM and asked when it would be completed and Riley stated it would be about two hours. I let him know that I have an appointment that I need to go to a little later. Five hours later, he stated my car was almost done. He did not communicate well with me during the process. Very poor customer service. I have been taking my car here since I purchased for the last three years and this is the worst experience I’ve had. More
by mhbenne2
Employees Worked With
Riley
September 15, 2023
We spent several thousands of dollars trying to get a coolant leak fixed before making the drive to Tulsa BMW. They not only found a leak, they promptly fixed it. They were in constant contact with us ev coolant leak fixed before making the drive to Tulsa BMW. They not only found a leak, they promptly fixed it. They were in constant contact with us every step of the way. We will always use Tulsa BMW for service. More
by Rholley2211
Employees Worked With
Riley
September 12, 2023
Riley was fantastic to work with at the Tulsa BMW! They were extremely friendly and were by far the best we have worked with. Much better than the other BMW dealerships in the state. They were extremely friendly and were by far the best we have worked with. Much better than the other BMW dealerships in the state. More
by Mansi
Employees Worked With
Riley
September 12, 2023
Watched one of my run flat tires drop pressure to 0, on the highway, traveling home about 20 miles out of town. Called into the dealership, new tire in stock, drove there without incident and had a new t the highway, traveling home about 20 miles out of town. Called into the dealership, new tire in stock, drove there without incident and had a new tire in under 2hrs when they were booked solid. It's not inexpensive for these tires, but considering the wait with AAA, the 100 degree temps and on a major highway, it was worth the cost. I'm so grateful! Thanks guys! More
by jackie r
Employees Worked With
Brice
