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BMW of Tulsa

Tulsa, OK

4.7
267 Reviews

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 267 reviews

August 12, 2023

Excellent service, very thorough and efficient. Scheduled online and the whole process was simple. Great customer service. More

by doctbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 26, 2023 -

BMW of Tulsa responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 11, 2023

Jack Davies creates the best-level experience one could hope for at this BMW center. More

by GDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Davies
Aug 23, 2023 -

BMW of Tulsa responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 09, 2023

Service Advisor Jonathan Vera relieved our anxiety and fears in the repair of our 2019 X3 More

by garydeyong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera
Aug 26, 2023 -

BMW of Tulsa responded

We are pleased to hear that we provided you with an exceptional service experience! It is also great to hear that Jonathan went beyond to help meet your expectations. We appreciate your business. We look forward to the opportunity to assist you in the future.

Aug 27, 2023 -

garydeyong responded

Our Insurance Company offered us many approved sources to repair our BMW. I told them we wanted our X3 repaired by BMW of Tulsa, with Service Advisor Jonathan Vera as point of contact. Jonathan worked with our insurance company and oversaw the repair of our X3 like we were his parents. He relieved us of so much stress, kept us informed of the progress, got us a loaner BMW , and was always there to greet us, assure us, and finally returned my wife's favorite X3 in perfect condition. We thank the BMW of Tulsa Service Department and the dedication of Jonathan Vera for making our X3 beautiful again.

Aug 27, 2023 -

garydeyong responded

Our Insurance Company offered us many approved sources to repair our BMW. I told them we wanted our X3 repaired by BMW of Tulsa, with Service Advisor Jonathan Vera as point of contact. Jonathan worked with our insurance company and oversaw the repair of our X3 like we were his parents. He relieved us of so much stress, kept us informed of the progress, got us a loaner BMW , and was always there to greet us, assure us, and finally returned my wife's favorite X3 in perfect condition. We thank the BMW of Tulsa Service Department and the dedication of Jonathan Vera for making our X3 beautiful again.

Aug 29, 2023 -

garydeyong responded

garydeyong responded publicly on 8/27/23 7:33 AM Our Insurance Company offered us many approved sources to repair our BMW. I told them we wanted our X3 repaired by BMW of Tulsa, with Service Advisor Jonathan Vera as point of contact. Jonathan worked with our insurance company and oversaw the repair of our X3 like we were his parents. He relieved us of so much stress, kept us informed of the progress, got us a loaner BMW , and was always there to greet us, assure us, and finally returned my wife's favorite X3 in perfect condition. We thank the BMW of Tulsa Service Department and the dedication of Jonathan Vera for making our X3 beautiful again.

August 04, 2023

We had been loyal to another luxury dealership in the OKC metro for years, but after a couple of interactions left us confused, we started looking around. We ended up making the drive to Tulsa and picking up More

by damcleod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatih, Alan
Sep 21, 2023 -

BMW of Tulsa responded

Congratulations on your new BMWs! At BMW of Tulsa, your satisfaction is our ultimate goal and we are pleased to hear that Faith was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

August 02, 2023

This dealership and its personnel are knowledgeable fun to work with, and really understand the needs of the customer, I would buy a BMW just to have these folks work on my car :-) More

by am_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 04, 2023 -

BMW of Tulsa responded

We are so pleased you enjoyed your visit to BMW of Tulsa!

July 29, 2023

Bailee is a good technician. He was very informative and kept in contact with me during the whole process so I understood what was going on. I appreciate that he consider the f More

by a.inquiring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee Durant
Aug 04, 2023 -

BMW of Tulsa responded

We are so pleased you enjoyed your visit to BMW of Tulsa!

July 29, 2023

It would have been nice if they would have been able to tell us that they didn't have the battery was not in stock, instead of waiting 2 hours for it to be replaced. More

by Captparamedic22
Recommend Dealer
Yes
Employees Worked With
Brice
Sep 24, 2023 -

BMW of Tulsa responded

We apologize for the inconvenience you experienced due to the delay in obtaining the battery for your vehicle. Your time is valuable, and we should have provided you with more accurate information regarding the battery's availability. We appreciate your business! We look forward to the opportunity to assist you in the future.

July 26, 2023

BMW of Tulsa’s service department goes above and beyond seeing their customers. Great client experience, communicate proactively and exceed expectations. Tayler Hawkins runs a tight ship and Bailee Durant More

by Jmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Hawkins, Bailee Durant
Jul 26, 2023 -

Jmurray responded

I have been using BMW of Tulsa for over 20 years and the service experience under Tayler Hawkins leadership has never been better.

July 26, 2023

They discovered damage that made the car unsafe to drive. I liked the video inspection that showed the problem. More

by Davisbad55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
Jul 31, 2023 -

BMW of Tulsa responded

We are glad we could help!

July 26, 2023

Car was left dirty. Was not able to get full diagnosis of problem before or after work was complete More

by brianhartmantkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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