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BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.7
386 Reviews
Call Dealership (918) 663-4444
View Awards

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 386 reviews

May 31, 2024

Though under renovation, they remained on top of my service. Diagnosis was quick, the repair done in 24 hours. More

by pauli c 338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
Report | Print
Jun 02, 2024 -

BMW of Tulsa responded

Hi Pauli, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2024

Great service and friendly, helpful staff. They alway meet expectations. When construction is completed it will be wonderful. More

by lanitajchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Gatts
Report | Print
May 31, 2024 -

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2024

They didn’t hover when we came to look, but were very knowledgeable and helpful when we were ready to test drive and purchase. More

by Clw_68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Escue, and finance guy (forgot name)
Report | Print
May 30, 2024 -

BMW of Tulsa responded

It's great to hear you had a positive experience where the staff was respectful of your space while still being knowledgeable and helpful when you were ready to test drive and purchase. It sounds like we struck the perfect balance for you!

May 28, 2024

There were two issues with the Z4 and the technicians were unable to diagnose either. More

by kurt.ray
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Brice
Report | Print
May 29, 2024 -

BMW of Tulsa responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

BMW of Tulsa responded

Thank you for bringing this to my attention. I apologize for this inconvenience after your service visit with us. I would like an opportunity to fix this and earn your business, please contact me at jpierce@tulsabmw.com. I look forward to speaking with you. Jason Pierce, General Manager

May 22, 2024

BMW of Tulsa has an excellent service department. They listen to our concerns and take immediate action to address them. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Goetz
Report | Print
May 24, 2024 -

BMW of Tulsa responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 19, 2024

Jack Davies was exceptionally helpful with resetting all passwords & computer updates as well as explaining options when new tires were placed on front of vehicle instead of back. A pleasure to work with. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Davies
Report | Print
May 22, 2024 -

BMW of Tulsa responded

We're pleased to hear that Jack provided exceptional assistance with resetting passwords and computer updates, and explaining tire placement options. Thank you for recognizing his efforts, and we're glad to have been of service to you!

May 17, 2024

Bailee and the service team are always first class, prepared for my visits and knowledgeable of the services planned. More

by ChrisJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
Report | Print
May 20, 2024 -

BMW of Tulsa responded

We're delighted to learn about your positive experience and the first-class assistance provided by Bailee! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 11, 2024

Service department is excellent even though under construction difficulties. Bailey is very professional and hard working. More

by davidleetulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee Durant
Report | Print
May 16, 2024 -

BMW of Tulsa responded

Bailey's professionalism and hard work in our service department are truly appreciated, especially during our ongoing construction. We're dedicated to providing excellent service despite any challenges we may face. Thank you for recognizing Bailey and for your kind words about our service department!

May 11, 2024

Dropped off my vehicle for oil change. Was notified my tread was low by a short video and the operation done in a day! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
May 15, 2024 -

BMW of Tulsa responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 09, 2024

Jonathan Vera is wonderful to work with! We’d be buying another BMW so we can continue to work with him! More

by LL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera
Report | Print
May 14, 2024 -

BMW of Tulsa responded

That's fantastic to hear! Jonathan is certainly an asset to our team, and we're delighted that you had such a positive experience working with him. We're here to help and ensure your satisfaction every step of the way!

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