Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.7
267 Reviews
Call Dealership (918) 663-4444
View Awards

9702 S Memorial Dr

Tulsa, OK

74133

Directions

By Type

Showing 267 reviews

October 10, 2023

Riley Drummond was very professional and provided Great service. He was Super friendly. I will be back More

by Ljsmithpac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Drummond
Report | Print
Oct 12, 2023 -

BMW of Tulsa responded

It's fantastic to hear that you had a great experience and that Riley provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 05, 2023

Incredible service department. This is where I choose to go for routine service needs for my X3 More

by nitrite-evader-0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
Report | Print
Oct 06, 2023 -

BMW of Tulsa responded

We are excited that we provided you with an incredible service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

Helpful
September 29, 2023

Zero communication when our vehicle was being serviced. Excessive time for repairs and we had to initiate all conversations to find out when our vehicle would be ready. The phone numbers may as well be dis More

by mrninjanick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brice
Report | Print
Oct 03, 2023 -

BMW of Tulsa responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 17, 2023 -

BMW of Tulsa responded

Thank you for bringing this to my attention. I apologize for the lack of communication during your vehicle's service. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Jason Pierce General Manager jpierce@tulsabmw.com

Helpful
September 29, 2023

BMW is a good dealer but the Customer Service in the Maintenance Department was uninspiring More

by will_wms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Drummond
Report | Print
Oct 11, 2023 -

BMW of Tulsa responded

Thank you for bringing this to my attention. I apologize for any customer service issues you may have encountered. I would like an opportunity to fix this and to earn your business, please contact me at 918-388-0611. I look forward to speaking with you. Jason Pierce General Manager BMW of Tulsa 918-388-0611 jpierce@tulsabmw.com

Helpful
September 27, 2023

Quick easy check in…. Attention to details with good customer communications…. Thanks for a pleasant experience More

by Dsssanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Report | Print
Sep 29, 2023 -

BMW of Tulsa responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 25, 2023

Excellent service and customer support! Will always bring my BMW here love the Tulsa BMW team! More

by Jcoats606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera, Riley Drummond
Report | Print
Sep 26, 2023 -

BMW of Tulsa responded

Thank you for choosing BMW of Tulsa! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

Helpful
September 23, 2023

Very easy to deal with. Finance took longer than I expected but overall very good More

by gharpool111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Sep 26, 2023 -

BMW of Tulsa responded

Congratulations on your new vehicle! Ensuring your satisfaction is our ultimate goal. Thank you for the Five-Star review and your business. We look forward to the opportunity to assist you again in the future.

Helpful
September 23, 2023

Went in for service. Ready on time. They provided a ride home. Great service with a smile More

by Ckconk7121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Derick & another driver
Report | Print
Sep 26, 2023 -

BMW of Tulsa responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 23, 2023

Jonathan took care of me and he was the best! He kept me updated with everything going on and had an answer for any and every question. By far my best dealership service experience thanks to him! More

by Courtneykinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Sep 26, 2023 -

BMW of Tulsa responded

Thank you for the Five-Star review and for choosing BMW of Tulsa. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.

Helpful
September 22, 2023

Explained in person the problems along with video. Customer service - great! Took me home then Brought my car back to me after finding out that more needed to be done than what was projected at the be More

by Gwendolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Drummond, and driver of the day was very kind-didn’t catch his name. International Business major.
Report | Print
Sep 26, 2023 -

BMW of Tulsa responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

Helpful
1
...
12
13
14
...
27