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BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.7
319 Reviews
Call Dealership (918) 663-4444
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9702 S Memorial Dr

Tulsa, OK

74133

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Showing 319 reviews

February 24, 2024

Liked my service advisor but the building renovations turned me off very inconvenient to access. More

by Jayhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee Durant
Report | Print
Feb 27, 2024 -

BMW of Tulsa responded

We appreciate your feedback, and we apologize for any inconvenience caused by the ongoing renovations. Renovations are aimed at improving our facilities, but we understand they can create temporary inconveniences. Your understanding is important to us, and we apologize for any disruption to your visit. Thank you for choosing us, and we appreciate your patience during the renovation process.

February 20, 2024

Riley Drummond was very accommodating and took time to explain the process and what to expect. More

by Vernice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Drummond
Report | Print
Feb 21, 2024 -

BMW of Tulsa responded

We're pleased to hear that Riley provided you with accommodating service and took the time to explain the process, ensuring you knew what to expect. Thank you for choosing us, and we look forward to serving you again in the future!

February 19, 2024

Jack Davies the local Genius helped solve my software issue and was extremely helpful. Very informative on all the features of my X5. Best customer service experience I’ve received from BMW of Tulsa. More

by jenksrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Davies
Report | Print
Feb 21, 2024 -

BMW of Tulsa responded

We're delighted to hear about your positive experience with Jack at BMW of Tulsa. It's great that he was able to help solve your software issue and provided informative assistance on all the features of your X5. Best customer service experiences are what we aim for, and we're glad Jack made a positive impact. Thank you for choosing us, and we look forward to serving you again in the future!

February 16, 2024

BMW was easy to talk to and kind. They provided a beautiful loaner for the week while they worked on my car. They did a great job! Excellent customer service. More

by K. Hamill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
Feb 23, 2024 -

BMW of Tulsa responded

We're thrilled to hear that your experience with BMW of Tulsa was positive and that they were easy to talk to, kind, and provided excellent customer service. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

February 16, 2024

Dylan, Shawn, and Sterling were great to work with. Very happy with the overall experience. Would come back and would recommend them to friends and family. More

by Tou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Eversole, Shawn Case, Sterling Ellis
Report | Print
Feb 23, 2024 -

BMW of Tulsa responded

We're pleased to hear that Dylan, Shawn, and Sterling provided you with a great overall experience. It's wonderful that you're happy with their service and that you would consider coming back and recommending them to friends and family. Thank you for choosing our dealership, and we appreciate your recommendations! Safe travels!

February 16, 2024

Great follow up, pleasant and knowledgable staff. Paper work was ready when I arrived and the closing went smoothly. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alain, Fatih
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Feb 20, 2024 -

BMW of Tulsa responded

We're delighted to hear that you experienced great follow-up and that the staff was pleasant, knowledgeable, and efficient in having the paperwork ready for your visit. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

February 10, 2024

BMW Tulsa has excellent customer service. Every time I’ve taken my car in the service has been top notch, quality work and better pricing for the work being done than independent auto repair More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Report | Print
Feb 13, 2024 -

BMW of Tulsa responded

We're delighted to hear that you've consistently experienced excellent customer service at BMW Tulsa! Providing top-notch service, quality work, and competitive pricing are all important aspects of our commitment to customer satisfaction. We value your continued trust and look forward to serving you for all your automotive needs in the future. Safe travels in your BMW!

February 10, 2024

Jack was outstanding advisor what good communication skills and customer focused 💯 made me feel important. More

by Yolonda C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Report | Print
Feb 13, 2024 -

BMW of Tulsa responded

Thank you for the kind words Yolonda! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 09, 2024

Always a pleasure working with BMW of Tulsa Service Department. Very thorough and fair price . More

by mcculloughaaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Report | Print
Feb 13, 2024 -

BMW of Tulsa responded

We're delighted to hear that it's always a pleasure working with BMW of Tulsa Service Department. Providing thorough service and fair prices is our priority, and we're pleased to know that you've had positive experiences. We appreciate your loyalty and look forward to serving you again in the future!

February 08, 2024

Scheduled my appointment online, it was quick and easy. Riley kept me updated by text. I loved the detailed video showing me what was needed for my vehicle. The shuttle service was perfect. The drivers wer More

by psrn0720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
Feb 12, 2024 -

BMW of Tulsa responded

We are thrilled to hear about your positive experience with our service department! It's great that scheduling your appointment online was quick and easy, and Riley kept you updated throughout the process. The detailed video and shuttle service added to the convenience, and I'm glad to hear the overall experience was excellent. We appreciate your business and look forward to serving you again!

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