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BMW of Tulsa

Tulsa, OK

4.7
319 Reviews

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 319 reviews

March 22, 2024

Marco, sales, was GREAT! Shawn, mngr, was fine and helpful to the bottom line; finance guy was marginal(i spent over $70k and he wouldnt even give me a pen! More

by mikeyov548
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 10, 2024 -

BMW of Tulsa responded

Thank you for bringing this to my attention. I apologize that your recent experience with finance was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jason Pierce General Manager jpierce@tulsabmw.com

March 22, 2024

A staff of trained professionals with many years of experience in the auto industry, who are courteous, customer friendly and eager to serve the general public. More

by bbautointegrity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 23, 2024 -

BMW of Tulsa responded

Our team of experienced professionals is dedicated to providing courteous and customer-friendly service to all our valued customers. We are committed to serving the general public with excellence.

March 21, 2024

Bailee at the service department is very professional and friendly! Had a great experience there. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
Mar 22, 2024 -

BMW of Tulsa responded

That's wonderful to hear! Bailee at the service department is known for being very professional and friendly. We're glad you had a great experience with us.

March 20, 2024

Brice was so great to work with. He was patient and thorough. Best experience yet. More

by Tekivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Mar 21, 2024 -

BMW of Tulsa responded

It's fantastic to hear that you had a great experience and that Brice provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 17, 2024

Very easy to deal with. Fixed all the issues on my car. Gave me a great loaner car. Communicated very well. Great experience. More

by Gsal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Mar 20, 2024 -

BMW of Tulsa responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 14, 2024

Ordered car and it was delivered ahead of time. Deal was straightforward. Delivery experience was good. More

by Tjannetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris duggan
Mar 16, 2024 -

BMW of Tulsa responded

That's fantastic to hear! We're glad that your car was delivered ahead of time, and that you had a straightforward deal and a good delivery experience. We're here to help and ensure your satisfaction with our services.

March 13, 2024

I appreciate the staff, they are knowledgeable and easy to work with. They always have answers to my questions. More

by nicolas.dawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Mar 15, 2024 -

BMW of Tulsa responded

Thank you for your kind words! We take great pride in ensuring that our staff is knowledgeable and approachable, making the car-buying process as smooth as possible for our customers. We're glad to hear that you found us easy to work with and that we were able to provide you with the answers you needed.

March 12, 2024

Quick and understanding. Helped me keep the price closer to my budget. Nice to have a loaner since it took a bit to get the work done. More

by Kara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Mar 15, 2024 -

BMW of Tulsa responded

Thank you for the kind words Kara! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 09, 2024

Conscience and attentive. Easy to work with, even when some things don’t go as planned! More

by john.darnaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley ?, Jack ?.
Mar 13, 2024 -

BMW of Tulsa responded

Thank you for the kind words John! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 09, 2024

Everyone was very nice and took care of my car. The car wash could have been better More

by staceykizlinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Mar 13, 2024 -

BMW of Tulsa responded

We appreciate your feedback! We're glad to hear that everyone at our dealership was very nice and took care of your car. We apologize if the car wash didn't meet your expectations, and we'll certainly take note of that for improvement. Thank you for choosing our dealership!

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