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BMW of Tulsa

Tulsa, OK

4.7
381 Reviews

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 381 reviews

April 03, 2025

The employees were nice, kind and respectful of their customers patient while working with them. Making sure that they understand everything: giving them an estimate of the bill before things are done; s More

by hazelroundtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
April 02, 2025

Excellent work, customer matters to them. Was quick and convenient, price was reasonable as well. More

by tom.griffith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
March 31, 2025

Nice place. The people there are friendly and very professional. Always pleased with the service. More

by midwestrr@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 01, 2025 -

BMW of Tulsa responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2025

I have never had a bad experience with the service department. They squeezed me in, had the best driver to take me to and from work, and were so quick! More

by SLAWSON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee, can’t remember the driver but 5 stars!!
Mar 29, 2025 -

BMW of Tulsa responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2025

I was extremely pleased with the service, especially Christopher. He treated me with dignity and respect. Answered only the questions he knew and referred More

by Mary P. Walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Dugger
Mar 28, 2025 -

BMW of Tulsa responded

Hi Mary, thanks for your praise and kind comments about Christopher. We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2025

Christopher Dugger was very pleasant to work with. The staff that we met were very friendly. More

by Okba246
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Dugger
Mar 28, 2025 -

BMW of Tulsa responded

Hi, thank you for your kind review; we are happy to pass your comments to Christopher Dugger here at BMW of Tulsa! Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2025

I always have a great experience when using their service department, but was duped into buying an expensive extended warranty by an unscrupulous salesman. The 5 year warranty sounded like a good deal, espec More

by neil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman
Mar 28, 2025 -

BMW of Tulsa responded

Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short. I’d appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me so we can discuss this further. Chad Milow General Manager cmilow@tulsabmw.com

March 24, 2025

Prompt, honest service with service techs that are friendly and always ready to assist you. More

by grcchristineo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Mar 26, 2025 -

BMW of Tulsa responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

I was pleasantly surprised do to the availability if staff they did a pretty good of attending to my needs. More

by lawanjaalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Mar 27, 2025 -

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

March 24, 2025

I had a bad experience in the service department today. A male service advisor asked a second male advisor if he wanted to learn how to answer the phones. The second advisor asked “do you want me to put on More

by ellisk250
Recommend Dealer
No
Employees Worked With
Brice
Mar 27, 2025 -

BMW of Tulsa responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. After we spoke yesterday morning your concerns were shared with the service team to address and prevent similar situations in the future. I again apologize. If there is anything further, I can do please do not hesitate to contact me. Chad Milow, General Manager cmilow@tulsabmw.com

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