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BMW of Tulsa

Tulsa, OK

4.7
318 Reviews

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 318 reviews

November 21, 2024

Always professional! Always thorough and courteous!!! Highly recommend this dealership. Sales and service teams are top notch. More

by samigee7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Goetz
November 20, 2024

Everyone is very accommodating and try their very best to take care of your issues in a prompt professional manner. More

by Wheels up
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
November 19, 2024

I was EXTREMELY disappointed with the service! The “recall service” was estimated to take 1 hour, according to the letter I received; however, this dealership kept my vehicle overnight, more than More

by Unhappy!
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brice
Nov 21, 2024 -

BMW of Tulsa responded

We sincerely apologize for the extremely disappointing service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me at the information provided below and I would like to discuss how we can regain your trust. Sincerely. Chad Milow General Manager cmilow@tulsabmw.com

November 15, 2024

we were very pleased with the young man who handle our appt. He was professional and very kind. More

by gdmcneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Rebelo
Nov 18, 2024 -

BMW of Tulsa responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

My first contact this dealer. All went well, Brice, my service advisor was very professional a willing to help with information. More

by revshale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Goetz
Nov 14, 2024 -

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 12, 2024

Tulsa BMW delivers an luxury car experience supported by professional and caring individuals going beyond the expected and normal. More

by Sasquatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Goetz
Nov 13, 2024 -

BMW of Tulsa responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

November 08, 2024

Our X5 was dropped off for a recall repair and a software update. Service Advisor Miguel Rebelo handled the work and everything was timely and we were kept informed. Their construction is almost done so it More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Rebelo
Nov 09, 2024 -

BMW of Tulsa responded

Hi Steve, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2024

My car needed several regular maintenance repairs and I always wait in the lobby for the work to be completed. I was told 3 1/2 to 4 hours and was pleasantly surprised when my car was ready in less than 3. More

by sandie.mccartney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am terrible with names
Nov 11, 2024 -

BMW of Tulsa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2024

Have been a more than satisfied customer for years at BMW of Tulsa Jon, my service advisor is the best and always takes care of me with my weird schedule. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon, Service Adv
Nov 04, 2024 -

BMW of Tulsa responded

Hello Joy, thank you for your kind review; we are happy to pass along your comments to Jon here at BMW of Tulsa! We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2024

The dealers service rep department was very knowledgeable and concise on what I needed to do to have my car fixed and didn’t in a timely manner. More

by OKlifeengineer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera
Nov 04, 2024 -

BMW of Tulsa responded

Hi, we appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

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