BMW of Tulsa
Tulsa, OK
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I was EXTREMELY disappointed with the service! The “recall service” was estimated to take 1 hour, according to the letter I received; however, this dealership kept my vehicle overnight, more than The “recall service” was estimated to take 1 hour, according to the letter I received; however, this dealership kept my vehicle overnight, more than 24 hours after I left it with the service advisor! I said I would pick up my vehicle, but they delivered it to my house without notifying me. I wasn’t at home, so they left the vehicle in my driveway and put the keys in my street side mailbox, with no notification about that either! More
Our X5 was dropped off for a recall repair and a software update. Service Advisor Miguel Rebelo handled the work and everything was timely and we were kept informed. Their construction is almost done so it update. Service Advisor Miguel Rebelo handled the work and everything was timely and we were kept informed. Their construction is almost done so it was also washed and vacuumed. As always, good work by BMW of Tulsa and Miguel. More
My car needed several regular maintenance repairs and I always wait in the lobby for the work to be completed. I was told 3 1/2 to 4 hours and was pleasantly surprised when my car was ready in less than 3. always wait in the lobby for the work to be completed. I was told 3 1/2 to 4 hours and was pleasantly surprised when my car was ready in less than 3. I always receive courteous attention via person, text and email. As always, a pleasant experience for a “must do” service. Thank you More
Have been a more than satisfied customer for years at BMW of Tulsa Jon, my service advisor is the best and always takes care of me with my weird schedule. of Tulsa Jon, my service advisor is the best and always takes care of me with my weird schedule. More
The dealers service rep department was very knowledgeable and concise on what I needed to do to have my car fixed and didn’t in a timely manner. and concise on what I needed to do to have my car fixed and didn’t in a timely manner. More