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BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.6
490 Reviews
Call Dealership (918) 663-4444
View Awards

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 490 reviews

October 04, 2025

They are ok at service and do decent work. They get the work done in a timely manner More

by scotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
Report | Print
October 03, 2025

Quality prompt service every time we bring it in to be serviced. Communication regarding vehicle is always very thorough. More

by Cwatashe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
October 02, 2025

Business has a nice new interior , easy to check in for Service work, quick turnaround with a good explanation of repairs need More

by dlthomason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t, getname
Report | Print
Oct 04, 2025 -

BMW of Tulsa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2025

I have been servicing my BMWs at BMW of Tulsa for over a decade. The service has always been exceptional. Additionally, the service staff are topnotch and pleasant. Jonathan, my primary advisor is professio More

by ray-rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Oct 04, 2025 -

BMW of Tulsa responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you have any further questions, please don't hesitate to reach out!

September 30, 2025

We were very pleased with the salesman Christopher. Not pushy at all and very accommodating. Tod in the finance department also great to work with. No hard extra warranty pushes just informed us and tr More

by Sherylbrown.brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Dugger, Todd Montgomery
Report | Print
Oct 04, 2025 -

BMW of Tulsa responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2025

Was able to use website to schedule service Appointment and was in and out quickly. Also was given shuttle ride from and back to dealership. Very satisfied with my service! More

by tanaclark43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Report | Print
Oct 03, 2025 -

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2025

Brent was great! He explained the process to me in detail! Super friendly and so helpful! More

by ricksumler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Sep 28, 2025 -

BMW of Tulsa responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

Don't be fooled by the employee-submitted and AI-generated "positive reviews". This service department lacks integrity and should be avoided at all costs. They are "too busy" to provide any level More

by BMW Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Report | Print
Sep 27, 2025 -

BMW of Tulsa responded

Thank you for sharing your feedback. We are very sorry to hear that your service experience did not meet your expectations. Please know that we take comments regarding workmanship, communication, and transparency very seriously and we would like the opportunity to learn more about your visit so we can address these concerns directly. We would also like to clarify that the reviews posted for BMW of Tulsa are from verified customers. We do not allow or submit employee-generated reviews. Integrity and honesty are core to how we operate, and we are committed to ensuring all feedback on this platform reflects genuine customer experiences. We invite you to reach out to us directly at dmartin1@group1auto.com so that we may better understand your visit and work with you toward a resolution. Chad Milow General Manager

Sep 29, 2025 -

BMW Owner responded

Integrity and honesty are non-existent at your dealership and your bot-generated responses, Chad. And it's a reflection of your leadership. I made multiple attempts to reach you and Mike Whitney, Area Service Director, by telephone and email to address my experience and concerns during my week of service abyss for a two-hour repair (estimate by your Service Department Manager). I received no response or reply. Your words are careless, shallow, and not genuine.

September 20, 2025

Great service! I needed fast service to get to an event and they made this happen! More

by kellyr_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Sep 21, 2025 -

BMW of Tulsa responded

Hi, your satisfaction is our top priority. We look forward to your next visit! Take care!

September 18, 2025

Always friendly service. Johnathan Vera is the best. Quick turn around time on my oil change. More

by Bpippin87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera
Report | Print
Sep 19, 2025 -

BMW of Tulsa responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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