
BMW of Tulsa
Tulsa, OK
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I have never had a bad experience with the service department. They squeezed me in, had the best driver to take me to and from work, and were so quick! department. They squeezed me in, had the best driver to take me to and from work, and were so quick! More
I was extremely pleased with the service, especially Christopher. He treated me with dignity and respect. Answered only the questions he knew and referred Christopher. He treated me with dignity and respect. Answered only the questions he knew and referred More
I always have a great experience when using their service department, but was duped into buying an expensive extended warranty by an unscrupulous salesman. The 5 year warranty sounded like a good deal, espec department, but was duped into buying an expensive extended warranty by an unscrupulous salesman. The 5 year warranty sounded like a good deal, especially when the salesman confirmed it was valid for 5 years from my purchase of the used car and was not just an extension of the original BMW warranty from new to 5 years. I should have checked the small print, but my bad!. I later found it was only an extension of the original warranty and I'd essentislly paid $7,000 for a 10 month warranty. Lesson learned! Check the small print and never trust a car salesmen's word. More
I had a bad experience in the service department today. A male service advisor asked a second male advisor if he wanted to learn how to answer the phones. The second advisor asked “do you want me to put on A male service advisor asked a second male advisor if he wanted to learn how to answer the phones. The second advisor asked “do you want me to put on a skirt too?” Totally unacceptable. My service advisor Brice did call him out and told him he was sexist but the second advisor just laughed it off. More