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BMW of Tucson - Service Center

Tucson, AZ

4.8
641 Reviews

641 Reviews of BMW of Tucson - Service Center

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March 28, 2024

The service is prompt and the vehicle is always returned in absolutely immaculate condition . Jayme is always helpful and courteous. More

by rickwat43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Mar 30, 2024 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 22, 2024

Excellent service each & every time I go to Tucson BMW with the best service advisors. They definitely go the extra mile for customers. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie L.
Mar 23, 2024 -

BMW of Tucson responded

Hi Carrie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 19, 2024

The staff are professional and courteous; the facility is clean with a comfortable waiting area. My service was completed on time and they washed my car. I appreciate the video clip the service technician ma More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Mar 21, 2024 -

BMW of Tucson responded

Hi Gary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2024

Outstanding service. For both the vehicle and the customer. Respectful, polite, helpful and courteous. Also a very clean establishment and excellent amenities. Thank you More

by gdanelyg1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Mar 21, 2024 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2024

Very happy with the process (was sent a video of the work that needs and should be done in the future) and outcome, would’ve been nice to floss that 4series longer(╹◡╹)♡ can’t complain about expeditious wor More

by danigyaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vong S.A and Tech. Alex
Mar 19, 2024 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 15, 2024

Ryan and jayme were very helpful, knowledgeable and pleasant . Would recommend them to anyone I know More

by jacklavin54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan , Jayme
Mar 16, 2024 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

March 03, 2024

Great customer service. Work done in a timely manner. Comfortable waiting area. Shuttle service to nearby shops, restaurants for longer waits. More

by Jsowizal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Withrow
Mar 08, 2024 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2024

The staff is extremely helpful and attentive. They are quick to accommodate all my needs. More

by dorothyleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
Mar 03, 2024 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you need more help, our team is available to talk -- safe travels!

February 27, 2024

Very satisfied with the organization of a loaner car and the agent (Jayme Larson) dealing with the warranty insurance company — and kept me informed as to the progression of the repairs. More

by Craig
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Lawson
Mar 01, 2024 -

BMW of Tucson responded

Hi Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 07, 2024

The service is very good. What's not so good is your pesty requests for evaluation, even worse is your telling me that my evaluation isn't long enough. All this contributes More

by tubac6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Feb 10, 2024 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2167 -- we hope to hear from you soon.

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