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BMW of Tucson - Service Center

Tucson, AZ

4.8
641 Reviews

641 Reviews of BMW of Tucson - Service Center

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May 30, 2024

Your reviews are annoying. Service was excellent. Really ? 15 words. Seriously- can't move to next screen More

by Jsstuthdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Long
May 31, 2024 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2024

I’ve had my Z4 serviced at BMW of Tucson since 2023. Each visit has always been efficient and pleasant. Check in and check out process as been effortless. The provide video of the overall condition o More

by Judson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loyd
May 23, 2024 -

BMW of Tucson responded

Hi Judson, thank you for sharing your positive experience! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

May 22, 2024

BMW Tucson has an amazing set of elite employees, they’re knowledgeable, honest & extremely helpful. Highly recommend More

by rebekahfimbres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
May 23, 2024 -

BMW of Tucson responded

Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

May 21, 2024

Jayme service rep was great at keeping me up to date on the repair process. One of the chief mechanics rode with me to hear the issue I was having and as such was able to quickly and accurately diagnose th More

by James Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme/Ryan
May 22, 2024 -

BMW of Tucson responded

Hi James, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 21, 2024

Always professional, helpful and knowledgeable. The service department is well organized and reliable. All advisors have stepped up. More

by argallolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, service manager and Henry, service advisor
May 23, 2024 -

BMW of Tucson responded

Hi, thank you so much for your positive comments about BMW of Tucson! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2024

This is my go to dealership. I’ve purchased two cars from them and drive there for all my services . Even though I have a closer dealership. Sales people and service staff are a More

by reneeandwaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
May 15, 2024 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 14, 2024

Everyone is extremely friendly and helpful. Very informative. Fast service. I will definitely use them for the rest of my car needs! More

by mistyperry4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn W.
May 16, 2024 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 13, 2024

BMW of Tucson takes time with each of their customers to offer the necessary services. More

by siouxprincess67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bewley, Josh
May 14, 2024 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 26, 2024

Representatives have always been helpful and all my questions are always answered. I was disappointed that my maintenance contract that I purchased when I bought the vehicle in 2018 did not include a B More

by jgsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Withrow
Apr 29, 2024 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.

April 26, 2024

Always good service from Tyson —appreciate him and the entire service team. Would recommend this dealership More

by mdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Apr 29, 2024 -

BMW of Tucson responded

Thanks so much for the warm recommendation of the team here at BMW of Tucson. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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