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BMW of Tucson - Service Center

Tucson, AZ

4.8
641 Reviews

641 Reviews of BMW of Tucson - Service Center

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June 10, 2024

Very helpful and really know his stuff about What he was doing. Also he kept checking on me to make sure I Was ok More

by Jstoglin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 12, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

Great service/great customer service Don’t have any complaints except a minor issue, when service rep didn’t respond to my call to give information about pick up arrangements More

by lindoerfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica is the only one whose name I remember
Jun 12, 2024 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (520) 549-2167 so we can assist you further.

June 08, 2024

Great Customer Service by Jamie! She got the issue resolved to my total satisfaction and also got my X1's oil change done aheas of scheduled. I highly recommend BMW of Tucson service More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 12, 2024 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

June 06, 2024

Jayme Larson was, as always, a pleasure to work with. She’s the best. Chuck S. More

by cssabalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Jun 06, 2024 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 06, 2024

BMW Tucson takes excellent care of their customers. The best of any dealerships we’ve used over the years. Always one on one service. More

by bonnie7704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jun 07, 2024 -

BMW of Tucson responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2024

I can’t believe the services/sales i received at this business (BMW Tucson) very unprofessional,lack of Quality Control towards their customers 😡 More

by paulandrewmadrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Owens/Henry Vong
Jun 05, 2024 -

paulandrewmadrid responded

N/C…. UNBELIEVABLE

June 05, 2024

Excellent customer service; dealership very clean. Personnel very attentive. Service advisor very informative. Thank you More

by Donaana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bewley, Ryan Longe
Jun 06, 2024 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

June 04, 2024

Excellent service. Knowledgeable, personable and. caring about you and your car. They keep you up today on how your service is going. More

by mmsimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Jun 07, 2024 -

BMW of Tucson responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

I'm a firm believer that service makes a dealership. The service department and specifically my service advisor Tyson have been great. Otherwise I would gotten rid of the car already. I'll likely get an More

by chris_ernest_james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Jun 07, 2024 -

BMW of Tucson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

June 02, 2024

Always a pleasure doing business with BMW of Tucson. They make you feel like family, always respectful and timely, honest and transparent. Thank you for always taking such good care of my car, look forw More

by loraleemott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 04, 2024 -

BMW of Tucson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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