BMW of Tucson - Service Center

They took my car in on time and returned it on time and let me know the exact procedures that were due to be serviced let me know the exact procedures that were due to be serviced More

Was a pleasure to deal with but of course the pricing could use an improvement! could use an improvement! More

Excellent service, friendly and professional, it’s a pleasure to work with BMW Tucson. pleasure to work with BMW Tucson. More

Amazing service so glad that I chose BMW is my new vehicle choice And Ryan was so extremely helpful! Thank you vehicle choice And Ryan was so extremely helpful! Thank you More

I drove in without an appointment with a broken coolant hose. They quickly checked me in and made room for me. 24 hours later, my car was ready for pickup. The staff was really pleasant. I would highly rec hose. They quickly checked me in and made room for me. 24 hours later, my car was ready for pickup. The staff was really pleasant. I would highly recommend this service department. More

Was very pleased with the level of customer service provided provided More

Jim and Kayla were helpful and took the time to explain service history of our car. And, they had a loaner car waiting for us. service history of our car. And, they had a loaner car waiting for us. More

Service Advisor Katelyn is terrific! She was friendly, responsive, informative and did MORE than what she promised - which is rare these days. I thought that a service should have been covered by BMW, eve responsive, informative and did MORE than what she promised - which is rare these days. I thought that a service should have been covered by BMW, even though at the time I brought the car in I was technically beyond the warranty date. Katelyn really went to bat for me and got the service cost substantially reduced. Katelyn is a real asset to BMW and Auto Nation! More

Kaitlyn is the best in the service department. She is always warm and wonderful to work with under stressful conditions. She pulled together all the tire information I needed, and provided context and ba always warm and wonderful to work with under stressful conditions. She pulled together all the tire information I needed, and provided context and background for her recommendations. More

Service manager was unable to supply the tire I needed that the price quoted the tire that they ultimately found for my car was a more expensive tire and I was forced to purchase a tire!!!!! that the price quoted the tire that they ultimately found for my car was a more expensive tire and I was forced to purchase a tire!!!!! More