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BMW of Tucson - Service Center

Tucson, AZ

4.8
637 Reviews

637 Reviews of BMW of Tucson - Service Center

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December 28, 2021

XXX DDD DDD XXXXXX XX XXX XXX XXXX XX XX XX XX xxxx XX VERY GOOD More

by presidioco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KALA
December 26, 2021

Always a good experience. Friendly service person, Katelyn Withrow. Its nice to be able to have a loaner car when service takes awhile. More

by donnajkoch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
December 21, 2021

Professional, courteous and efficient. Tyson was great. Everything was as promised. Fast diagnosis and repair. More

by Elharrisjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
December 17, 2021

No complaints. service rep was available after check in. work was done as advertized and done expertly. A bit expensive, but one pays more for quality work. any questions I had were respnded satisfact More

by geraldm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Sydney Thorp
December 17, 2021

I was visiting from New York with some problems and they treated me fine. Ryan worked hard to fix things More

by Otter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
December 16, 2021

I had an appointment 10:30 am. for a factory recall. Was told it would be 2 hours it took 4 hours. Asked for estimate for 40,000 mile service also turn off service engine light. I did not get the estimate More

by dashleyb817127
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Freeman, Hope Faucher
December 16, 2021

I was greeted at the Service door by Ryan, he was very polite and explained what his plan was on my vehicle. It took longer then expected, but Ryan explained what was happening and he kept me on the progr More

by David.fortis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
December 16, 2021

Excellent service. Attentive to what is needed and then it is taken care of. Wait was reasonable and waiting room was comfortable. More

by davemich99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
December 13, 2021

I am used to getting a loaner car with any service. They do not provide this for a two hour one. Katelyn Withrow was my service contact and is excellent. Very cordial and professional. More

by joannandjoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BMW Katelyn Withrow
Dec 15, 2021 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2021

I’m always impressed with this dealership. They are knowledgeable, friendly and helpful every time I’m there. More

by Leahmcc32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyson
Dec 13, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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