BMW of Tucson - Service Center
Tucson, AZ
637 Reviews of BMW of Tucson - Service Center
This has been an amazing experience. Kayla Diaz was hands down the best Service Advisor I've had since owning my X3. I recently had a bad service experience at the SF BMW dealership from a recent recall on m down the best Service Advisor I've had since owning my X3. I recently had a bad service experience at the SF BMW dealership from a recent recall on my X3, the Service Advisor seemed to be overwhelmed. For family reasons, I drove my X3 down to Tucson and thus, started my amazing experience with Kayla. She kept me in the loop constantly...communication and professionalism are her strong point! It's always a please when someone makes you feel like you're the only one in the dealership. I would recommend Tucson BMW to anyone and everyone! Thx Kayla and job well done! More
I am treated like a valued customer at BMW Tucson. My advisor Ryan Lange takes the time to explain what will be done and possible cost. advisor Ryan Lange takes the time to explain what will be done and possible cost. More
My favorite BMW dealership in AZ and Nevada!! I’ve been to them all and Tucson’s dealership is the place to go. They are so nice and professional and make me feel valued. to them all and Tucson’s dealership is the place to go. They are so nice and professional and make me feel valued. More
My service adviser Katelyn was knowledgeable, friendly, courteous and efficient. The excellent service at BMW of Tucson is one of the many reasons I continue to choose BMW. courteous and efficient. The excellent service at BMW of Tucson is one of the many reasons I continue to choose BMW. More
Very polite and professional at all steps of my interaction. Excellent communication. All questions answered thoroughly - even if it meant outside of my appointment time. I got a follow up respo interaction. Excellent communication. All questions answered thoroughly - even if it meant outside of my appointment time. I got a follow up response by Tyson to a concern that went above and beyond. Impressive customer service. Love the video review of my vehicle as well. Certainly a perspective I have never had otherwise. More