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BMW of Tucson - Service Center

Tucson, AZ

4.8
633 Reviews

633 Reviews of BMW of Tucson - Service Center

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June 18, 2024

Ryan, the service manager is very good and knowledgeable. He arranged for my roadside assistance plus offered a special discount on new tires. Once at the dealership, Jake, my service advisor took over and More

by JACinAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Jake
Jun 19, 2024 -

BMW of Tucson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2024

Great technicians and service, great facility, employees answering the phones could be more knowledgeable and refer to technicians when needed. More

by Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 19, 2024 -

BMW of Tucson responded

Hi Bailey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Very helpful and really know his stuff about What he was doing. Also he kept checking on me to make sure I Was ok More

by Jstoglin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 12, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

Great service/great customer service Don’t have any complaints except a minor issue, when service rep didn’t respond to my call to give information about pick up arrangements More

by lindoerfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica is the only one whose name I remember
Jun 12, 2024 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (520) 549-2167 so we can assist you further.

June 08, 2024

Great Customer Service by Jamie! She got the issue resolved to my total satisfaction and also got my X1's oil change done aheas of scheduled. I highly recommend BMW of Tucson service More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 12, 2024 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

June 06, 2024

BMW Tucson takes excellent care of their customers. The best of any dealerships we’ve used over the years. Always one on one service. More

by bonnie7704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jun 07, 2024 -

BMW of Tucson responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

Jayme Larson was, as always, a pleasure to work with. She’s the best. Chuck S. More

by cssabalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Jun 06, 2024 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 05, 2024

I can’t believe the services/sales i received at this business (BMW Tucson) very unprofessional,lack of Quality Control towards their customers 😡 More

by paulandrewmadrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Owens/Henry Vong
Jun 05, 2024 -

paulandrewmadrid responded

N/C…. UNBELIEVABLE

June 05, 2024

Excellent customer service; dealership very clean. Personnel very attentive. Service advisor very informative. Thank you More

by Donaana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bewley, Ryan Longe
Jun 06, 2024 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

June 04, 2024

Excellent service. Knowledgeable, personable and. caring about you and your car. They keep you up today on how your service is going. More

by mmsimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Jun 07, 2024 -

BMW of Tucson responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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