BMW of Tucson - Service Center

I normally have a great experience at the service center. The shop is kept incredibly clean and the service rep and manager are extremely friendly. I would have given five stars but had some minor issues wit The shop is kept incredibly clean and the service rep and manager are extremely friendly. I would have given five stars but had some minor issues with attention to detail on my last two visits. Overall, I think that they do a great job. More

Had to take my X3 in for a recall notice. Everything went smoothly including the rides to and from my house to the dealer. A definite 10 for this experience. Everything went smoothly including the rides to and from my house to the dealer. A definite 10 for this experience. More

Tyson was very professional, thorough, kept me update on progress, and provided top customer service. progress, and provided top customer service. More

Friendly, professional & I didn't have to wait around to be helped, I was greeted as soon as I walked in. be helped, I was greeted as soon as I walked in. More

We are quite pleased with this dealership, most notably with its professional and caring staff and also with its facilities. Our advisor is now Jayme Larson and her whole attitude is thoughtful, thorough, with its professional and caring staff and also with its facilities. Our advisor is now Jayme Larson and her whole attitude is thoughtful, thorough, and sweetly jovial. More

My service advisor was Jessica Towe. She was very efficient, personable, and kept me informed of the progress of the service to my 2017 X3. I think I would ask for her the next time I ha She was very efficient, personable, and kept me informed of the progress of the service to my 2017 X3. I think I would ask for her the next time I have servicing done at this facility. She was out to greet me in the service driveway before I had even closed my car door. Also, I had a driver that took me back to my home. Conversation was limited, but he was a careful driver. The facility is extremely clean and the waiting area is comfortable and has just enough amenities to keep a waiting person happy: water and/or coffee. More

Very clean and kind people always willing to help and they take great care of your vehicle. they take great care of your vehicle. More

Service was very polite and thorough. I was in and out very fast. Waiting area was very comfortable. I was in and out very fast. Waiting area was very comfortable. More

Friendly and responsive car was a bit later than the agreed upon time. But not too bad. agreed upon time. But not too bad. More

Facilities are always outstanding, and service reps professional and detailed. Service work is quality. Enjoyed the video of our service and breakdown of the condition of our vehicle. Noce new touch. professional and detailed. Service work is quality. Enjoyed the video of our service and breakdown of the condition of our vehicle. Noce new touch. More