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BMW of Tucson - Service Center

Tucson, AZ

4.8
637 Reviews

637 Reviews of BMW of Tucson - Service Center

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May 03, 2022

I met with Jessica yesterday, and was most pleased how everything was handled. Especially appreciated was the heads-up about the status of my battery, which I had replaced. Thanks Jessica! More

by jjmacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
May 06, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 02, 2022

Tyson was great. He explained all work Completed on my vehicle. He made it a smooth transaction. More

by wscott2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
May 05, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 29, 2022

My service adviser Jayme gave great advice allowing me to minimize future visits for additional service. She estimated 2 hours for the service and was pretty spot on. The waiting area is comfortable and comp More

by Merks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
May 02, 2022 -

BMW of Tucson responded

Hi Merks, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 26, 2022

Fast! ! Helped solve my issue professionally and accurately. Comfortable waiting area with refreshments and snacks. A pleasant wait , excellent service . More

by Kirby1466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
Apr 28, 2022 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 26, 2022

Very thorough on the car maintenance and a very clean facility. Very courteous employees . Fast service. More

by Hawaiihd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Faucher
Apr 28, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 25, 2022

I arrived at my appointed time and was taken care of immediately. Associate explained to me what parts of the car were going to be inspected, listened when I told him about a noise I heard several time More

by Theresa.forsythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Apr 27, 2022 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2022

I originally scheduled my appointment online; however, they were having difficulty viewing the online appointments. They had no problem getting me scheduled for my services and take care of me on the spot More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
Apr 23, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 18, 2022

Great service and service advisory was excellent. Would definetly recomd the dealer and Jessica, the service advisor More

by gamoreno89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 23, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

April 18, 2022

The staff is so friendly and helpful! The waiting area is clean and set up in a way you can get work done, read, etc. while you wait. More

by MLB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Apr 22, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Good people, honest service, you get exactly what you pay for... premium service and support. Thank you Tyson and Barbara. ~Julian More

by eftekar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson, Barbara
Apr 23, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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