BMW of Tucson - Service Center

I have been bringing my 1999 BMW Z3 to this dealership for service for over 20 years. I know dealerships can sometimes get a bad rap, but this one has always done right by me. Having dealt with numerou for service for over 20 years. I know dealerships can sometimes get a bad rap, but this one has always done right by me. Having dealt with numerous service advisors over the years, I have to rate Jayme as the best. She's quick, efficient, knowledgeable and explains what the mechanic has found in a way that's understandable. I also appreciate and trust her sound, honest recommendations. Taking your car in and the unknowns you face can be a tad stressful, but having Jayme has alleviated a lot of that for me. Thank you! More

Received a coupon day after service. Arg. Like that car gets washed, but had entire driver door streaked white from hard water not dried off. Didn’t know it would take 3 hours. Wish it h Arg. Like that car gets washed, but had entire driver door streaked white from hard water not dried off. Didn’t know it would take 3 hours. Wish it had massage chairs in waiting area like another dealership. Like the ice cream. More

Tyson was very easy to work with at BMW of Tucson! He coordinated a loaner car quickly and had my car cleaned and ready as soon as I arrived to pick it up. He coordinated a loaner car quickly and had my car cleaned and ready as soon as I arrived to pick it up. More

I have been working with Tyson Kessler for almost two years now, and I really appreciate his attitude, professionalism and friendliness. It is always a pleasure (if that is possible) to have service don years now, and I really appreciate his attitude, professionalism and friendliness. It is always a pleasure (if that is possible) to have service done at BMW Tucson. More

So, I took my 2009 BMW 328i sport wagon in for a small issue with the tire pressure monitoring system. It's not the most beautiful car but I was treated as a valued customer. Work was completed, recomme issue with the tire pressure monitoring system. It's not the most beautiful car but I was treated as a valued customer. Work was completed, recommendations were made & appreciated. My service advisor was Jayme Larson. Outstanding employee - bright, articulate, polite with a great attitude. Thanks so much. More

My red light below the rear view mirror came on along with the warning horn. I spoke with Ryan in service and he quickly told me how to turn off the alarm and also indicated that this was typically a sig with the warning horn. I spoke with Ryan in service and he quickly told me how to turn off the alarm and also indicated that this was typically a sign of the battery wearing out. He recommended that Bring it in as quickly as possible which I did. They quickly confirmed that the battery need to be replaced and did the repair while I waited. this is the kind of Service I always receive at BMW Tucson. John Sherwin More

Great service. Car was done on time and clean. The service reps were very kind and accommodating. Car was done on time and clean. The service reps were very kind and accommodating. More

The dealership and service was excellent. Jessica, my service representative did a great job and was also very personable. Jessica, my service representative did a great job and was also very personable. More

Excellent attention of Katelyn as usual. The service routine was performed on time and I enjoyed walking around the dealership taking a look at inventory of cars. The service routine was performed on time and I enjoyed walking around the dealership taking a look at inventory of cars. More

I currently have 2 BMWs that were bought from BMW Tucson and have been serviced there. My sales guy Ernie Buck is the best. A class act, very knowledgable, and fair and reasonable. On service, I feel the sa and have been serviced there. My sales guy Ernie Buck is the best. A class act, very knowledgable, and fair and reasonable. On service, I feel the same way. Jayme is terrific as my service rep. I also had occasion recently to deal with James, Shop Foreman, who is fantastic! Great experience all around! More