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BMW of Tucson - Service Center

Tucson, AZ

4.8
637 Reviews

637 Reviews of BMW of Tucson - Service Center

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June 16, 2022

Service is expected and received at BMW. What make BMW Tucson different are the excellent people in service. Jessica is always helpful, cares about my car and experience, but more important More

by MDZ HR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Juan Carlos
Jun 17, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 13, 2022

Punctual, fast, polite and accurate service. Always very pleased with the service I am provided. Cost is comparable with others. More

by teresagoldeneagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Jun 14, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 13, 2022

i moved from san antonio in march. this was my first experience with bmw tucson. tyson was awesome.. excellent service and timely. More

by bhalks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
tyson
Jun 14, 2022 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

June 07, 2022

I've been happy with the quality of service from the technicians and the service advisors in my few trips there. The facility is really clean and comfortable to wait. More

by Trent L
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Jun 08, 2022 -

BMW of Tucson responded

Hi Trent, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 04, 2022

Outstanding service department. Excellent communication. Ryan my service advisor gets 5/5 or 10/10! Kyle was my outstanding technician who looks after my M2CS. I really appreciated More

by graigbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Kyle
Jun 06, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2022

Everything went as planned with very good service. Ryan was very helpful. Loved loaner car. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 03, 2022 -

BMW of Tucson responded

Hello Tom, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

Got a flat tire in my runflat tire and had to get a new one. They were able to give me a loaner car while we waited for the tire to get here over a holiday weekend. Helped immensely. More

by ferrebeed001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Town
Jun 05, 2022 -

BMW of Tucson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 30, 2022

The service was outstanding. My car was evaluated quickly, the problem uncovered and a solution was offered. The battery for my car was not immediately available so the car was More

by glintjer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
May 31, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 30, 2022

The service team at the Tucson dealership provided excellent service. My car works great. I got quotes for all of my inquiries. The Service provider did not post any products on me and was upfront and More

by Sean.Crockette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
May 31, 2022 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2022

Service advisor worked with me to get my vehicle in sooner to meet my schedule needs. Repairs and service were completed on time. I was kept informed on progress during the day. I was expecting to have More

by vino4two
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
May 29, 2022 -

BMW of Tucson responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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