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BMW of Tucson - Service Center

Tucson, AZ

4.8
663 Reviews

663 Reviews of BMW of Tucson - Service Center

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September 11, 2022

Ryan did a great job as a service rep. He has consistently been personable, helpful , kind and efficient! My car was serviiced in a tinely manner; and I had a loaner while it was being d More

by sos46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 14, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2022

Ryan Lange did a great job with communication. Dropped the car off prior to a flight after having it cleaned, picked it up a week later and it was a mess from sitting outside under a tree or somet More

by dan_koob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Sep 13, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.

September 05, 2022

Ms. Larson was excellent with providing me with loaner and updating me on status of service on my vehicle. More

by clyde
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Larson
Sep 09, 2022 -

BMW of Tucson responded

Hello Clyde, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2022

Very quick, friendly. and professional service. It was the fastest visit. I'd like to say special thanks to Jayme. More

by jjmacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme
Sep 06, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 31, 2022

TYSON KESSLER did a great job setting up the servicing for the car. Estimated wait time was less than expected and servicing was completed without any issues. Clean waiting room. More

by dbqvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TYSON KESSLER
Sep 05, 2022 -

BMW of Tucson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 30, 2022

I have been using your dealership for 9 years for service. It has always been great but this time it was exceptional. I was in & out with perfect service. Thank you! More

by Vicfres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Sep 04, 2022 -

BMW of Tucson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 30, 2022

I truly appreciate the great service from everyone there, from the mechanics to the service team! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson and Jessica
Sep 04, 2022 -

BMW of Tucson responded

Hi John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2022

Clean and professional and jayme was a pleasure to work with! I would recommend and come back myself More

by Lunatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme
Aug 30, 2022 -

BMW of Tucson responded

Hi Lunatic, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2022

Check in was prompt and covered the services to be performed. Car was ready as estimated. Waiting room is pleasant with coffee and water. Transportation provided to near by restaurants and stores if r More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Aug 31, 2022 -

BMW of Tucson responded

Hi Craig, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 19, 2022

Excellent service. Just had vehicle in for coolant leak. Found and fixed the same morning (radiator cap wouldn't hold pressure) at no charge. Also had extensive service More

by Robert F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Aug 24, 2022 -

BMW of Tucson responded

Hi Robert, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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