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BMW of Tucson - Service Center

Tucson, AZ

4.8
637 Reviews

637 Reviews of BMW of Tucson - Service Center

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August 30, 2022

I have been using your dealership for 9 years for service. It has always been great but this time it was exceptional. I was in & out with perfect service. Thank you! More

by Vicfres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Sep 04, 2022 -

BMW of Tucson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 26, 2022

Clean and professional and jayme was a pleasure to work with! I would recommend and come back myself More

by Lunatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme
Aug 30, 2022 -

BMW of Tucson responded

Hi Lunatic, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2022

Check in was prompt and covered the services to be performed. Car was ready as estimated. Waiting room is pleasant with coffee and water. Transportation provided to near by restaurants and stores if r More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Aug 31, 2022 -

BMW of Tucson responded

Hi Craig, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 19, 2022

Excellent service. Just had vehicle in for coolant leak. Found and fixed the same morning (radiator cap wouldn't hold pressure) at no charge. Also had extensive service More

by Robert F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Aug 24, 2022 -

BMW of Tucson responded

Hi Robert, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2022

Excellent service in all the important ways. I'm on extended warranty so no charges. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jones, Tyson Kessler
Aug 20, 2022 -

BMW of Tucson responded

Hello Dave, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

Excellent service experience. Service advisor Ryan was helpful and easy to work with. Service was done quickly and completely. Video summary of service is nice touch. Waiting are More

by JDGOCUBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Aug 16, 2022 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2022

Being new to Tucson, I was happy that my experience at BMW Tucson was everything I expected from a BMW dealership -- easy to make an appt, timely reminders, friendly staff, excellent service. But the key More

by brookeconeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Aug 14, 2022 -

BMW of Tucson responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

July 30, 2022

The work on my vehicle was completed in a timely manner. I did think the cost for the repairs was high for basically an oil change. More

by kso328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the device rep that was assigned to me but she did an excellent job making sure I was explained everything and finished the service as I requested
Aug 02, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 29, 2022

The dealership is big, clean with a good staff that take care of you right,and if you don’t have a car to pick you they give you a ride home and pick you you great service More

by Marwan alghaithi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Aug 02, 2022 -

BMW of Tucson responded

Hi Marwan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 25, 2022

Very easy to set up appointment online. Clean and comfortable waiting area and service done quickly! Service writers are all very helpful and got a nice car wash as well. More

by BMW Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 29, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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