BMW of Tucson - Service Center

Service was great and everyone involved was helpful with no problems. Car was ready at time promised no problems. Car was ready at time promised More

Welcoming atmosphere, extremely helpful staff who are attentive to client needs, excellent service, efficient sevice attentive to client needs, excellent service, efficient sevice More

Ryan Lange was my service adviser and couldn't have done better. Friendly, helpful, easy to work with. My issue was resolved timely and professionally and I appreciate this so much. better. Friendly, helpful, easy to work with. My issue was resolved timely and professionally and I appreciate this so much. More

The service department is absolutely amazing! Great service, reliable and fast! So reliable and friendly. Great service, reliable and fast! So reliable and friendly. More

They offer Efficient, personable, service. Spacious waiting area and courtesy ride available while car is serviced. Spacious waiting area and courtesy ride available while car is serviced. More

Thorough, professional. I trust they are looking at and raising any issues I need to be made aware of. I was in and out in the amount of time given. I trust they are looking at and raising any issues I need to be made aware of. I was in and out in the amount of time given. More

I had scheduled an appointment for a 're-call' of passenger air bag (after more than a year of reminders - not driving the car so not too important). Although the appointment was for 7:30 am they sai passenger air bag (after more than a year of reminders - not driving the car so not too important). Although the appointment was for 7:30 am they said they may not have the parts (I checked that they did before agreeing to an appointment) and to check back. All went well and glad that it is taken care of. More

Drove in town from Phoenix to Tucson. I showed up unannounced around 5pm on a Friday afternoon with a tire pressure warning light on my I4. Turned out to be a nail in the tire and not a I showed up unannounced around 5pm on a Friday afternoon with a tire pressure warning light on my I4. Turned out to be a nail in the tire and not a faulty sensor. 45 minutes later I was back on the road. Unbelievable customer service. Well done! More

I intially stopped in to have my brake warning light reset. While there they noticed that my DEF needed refilling and they did that as a courtesy without charge. I was so impressed that I scheduled my v reset. While there they noticed that my DEF needed refilling and they did that as a courtesy without charge. I was so impressed that I scheduled my vehicle for service even though I typically don't go to the dealer for routine oil and filter changes. Humberto made me feel like I was the most important customer they had. I would definitely return to BMW of Tucson. More