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BMW of Tucson - Service Center

Tucson, AZ

4.8
663 Reviews

663 Reviews of BMW of Tucson - Service Center

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October 11, 2022

Thorough, professional. I trust they are looking at and raising any issues I need to be made aware of. I was in and out in the amount of time given. More

by Jencar123
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 15, 2022 -

BMW of Tucson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2022

They offer Efficient, personable, service. Spacious waiting area and courtesy ride available while car is serviced. More

by five.cheddar-0k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto
Oct 15, 2022 -

BMW of Tucson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2022

I had scheduled an appointment for a 're-call' of passenger air bag (after more than a year of reminders - not driving the car so not too important). Although the appointment was for 7:30 am they sai More

by evertraveling
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Towe checked me in. She wasn't there when I came back for the vehicle.
Oct 12, 2022 -

BMW of Tucson responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

October 05, 2022

Drove in town from Phoenix to Tucson. I showed up unannounced around 5pm on a Friday afternoon with a tire pressure warning light on my I4. Turned out to be a nail in the tire and not a More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name escaped me…sorry
Oct 10, 2022 -

BMW of Tucson responded

Hi Daniel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

I intially stopped in to have my brake warning light reset. While there they noticed that my DEF needed refilling and they did that as a courtesy without charge. I was so impressed that I scheduled my v More

by deangreenough1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto
Oct 10, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 30, 2022

They took care of me by providing great customer service. I will always come to BMW of Tucson. More

by Bobbyrainwaterfalk29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
katelyn
Oct 07, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 30, 2022

Dealer had me come right in without appointment to fix emergency flat tire. fixed it promptly,washed car and had me on my way More

by Steve.groth42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler knows us and always super helpful. Good to know and be known by service person
Oct 07, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 28, 2022

Ryan has been my service technician for years and he’s the best. Efficient, friendly, makes for an easeful experience More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Oct 03, 2022 -

BMW of Tucson responded

Hi Grace, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 26, 2022

I hadn’t worked with Ms. Larson previously. I would be content to utilize her for years to come. More

by Dennis Noonan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Oct 02, 2022 -

BMW of Tucson responded

Hi Dennis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 23, 2022

we've dealt with this BMW dealership and its precursor since 1991 and have bought/leased more than 16 BMWs. We are treated accordingly and can't imagine any change in the future for either them or us. More

by barbillj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme, Ernie
Sep 27, 2022 -

BMW of Tucson responded

Hi Barbillj, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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