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BMW of Tucson - Service Center

Tucson, AZ

4.8
695 Reviews

695 Reviews of BMW of Tucson - Service Center

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February 03, 2023

I have never received anything but outstanding service and respect at BMW of Tucson. In particular, Jayme Larson takes care to see that everything I need regarding my vehicle is addressed. She treats me l More

by geyerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Feb 07, 2023 -

BMW of Tucson responded

Hi Geyerl, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Exceptional service was provided to me by Tyson when I got three of my tires damaged due to a pothole. He was able to get me a loaner and took care of my tires. More

by kmakinajyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Feb 05, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2023

Make you feel welcome. Do try and sell the customer service that isn’t necessary. More

by curley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service coordinator
Feb 05, 2023 -

BMW of Tucson responded

Hi Curley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2023

Great service—professional, honest, and efficient—everything you want the people taking care of your vehicle to be. Waiting room is quite comfortable, too. More

by KristyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 05, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 01, 2023

Service technician Katlin is a jem who looks out for us as if she were family being very customer oriented. Out loaner was a nearly new 5 series. Did I mention the free ice cream? More

by Lkbriney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlin
Feb 05, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 30, 2023

Been servicing my BMWs 335i and M3 here for years. Great staff with impeccable customer service. I can always rely on my service advisor Tyson, for routine maintenance and quick response to any concer More

by M3 enthusiast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Feb 03, 2023 -

BMW of Tucson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

January 28, 2023

I always have a good experience with the service. Ryan was very helpful. The time went quickly and my 320 was ready to go. More

by gmcp202
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Feb 02, 2023 -

BMW of Tucson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 28, 2023

Jessica was Excellent, courteous, and very informative and helpful. Will definitely return for future advisement and repair needs. More

by mikemont26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Feb 02, 2023 -

BMW of Tucson responded

Hi, we're happy you found Jessica to be so supportive during your experience here at BMW of Tucson. If you ever need help, just give us a call. Happy motoring!

January 25, 2023

Every service writer has explained in detail the service required and the reason for it. My car remains in perfect condition as a result. BMWs can be pricey to maintain but that is part of the ownership re More

by Girlsleuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Tyson, Humberto
Jan 29, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 24, 2023

Great experience and communication throughout my service repairs. Ryan and the BMW service staff were awesome! More

by elizabethcuevas77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 27, 2023 -

BMW of Tucson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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