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BMW of Tucson - Service Center

Tucson, AZ

4.8
663 Reviews

663 Reviews of BMW of Tucson - Service Center

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December 07, 2022

BMW of Tucson service department is so easy efficient and friendly. Great to work with! More

by Sprigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Dec 09, 2022 -

BMW of Tucson responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

December 03, 2022

Katelyn is extremely knowledgeable and professional as a Service Advisor. She was has been very helpful in working out any issues. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
Dec 06, 2022 -

BMW of Tucson responded

Hello Bob, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2022

Ryan was great, very friendly and very clear about the services that we're being done. All of the other people that I encountered at the dealership were also very courteous. More

by offerman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 05, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 30, 2022

friendly, informative, prompt, a pleasure to deal with. Thank you Tyson and the unseen staff who made it all happen. More

by theraincity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tysn
Dec 01, 2022 -

BMW of Tucson responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 28, 2022

The services was excellent. Friendly staff and professional. The staff would check in would you doing your visit. More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Nov 29, 2022 -

BMW of Tucson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2022

Excellent service. Tyson reviewed what was going to be done and afterwards had a video for me showing what was completed. More

by Ruth Bittner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Nov 25, 2022 -

BMW of Tucson responded

Hi Ruth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2022

Nail in tire. Loaner car, speedy service. Service writer went above and beyond expectations. Thank you Jessica. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Tote
Nov 24, 2022 -

BMW of Tucson responded

Hello Bob, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

The service representative was friendly, knowledgeable, and quick with the check n and check out. More

by mooret462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Nov 20, 2022 -

BMW of Tucson responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 14, 2022

I had the absolutely best experience at this dealer. I had to have a taillight issue fixed and when they realized they would have to keep the car they provided me a loaner so that we could get back home More

by GregK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 18, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

November 14, 2022

Jayme Larson, is a pleasant, knowledgeable representative. She explains everything in detail that will be performed and what services will be needed in the future. The dealership is very clea More

by rpazak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Nov 18, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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