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BMW of Tucson - Service Center

Tucson, AZ

4.8
637 Reviews

637 Reviews of BMW of Tucson - Service Center

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September 30, 2022

Dealer had me come right in without appointment to fix emergency flat tire. fixed it promptly,washed car and had me on my way More

by Steve.groth42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler knows us and always super helpful. Good to know and be known by service person
Oct 07, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 28, 2022

Ryan has been my service technician for years and he’s the best. Efficient, friendly, makes for an easeful experience More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Oct 03, 2022 -

BMW of Tucson responded

Hi Grace, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 26, 2022

I hadn’t worked with Ms. Larson previously. I would be content to utilize her for years to come. More

by Dennis Noonan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Oct 02, 2022 -

BMW of Tucson responded

Hi Dennis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 23, 2022

we've dealt with this BMW dealership and its precursor since 1991 and have bought/leased more than 16 BMWs. We are treated accordingly and can't imagine any change in the future for either them or us. More

by barbillj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme, Ernie
Sep 27, 2022 -

BMW of Tucson responded

Hi Barbillj, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 22, 2022

My service advisor Ryan was very helpful. He went out of his way to answer my questions. I left feeling very satisfied that the recall work that was needed was done properly . It was complete More

by legume53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Sep 26, 2022 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 22, 2022

The service area was very clean, service personnel are very polite and accommodating and made you feel comfortable The work took a little longer than planned but the technician had to repair an improper More

by ccloates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto, and Kyle technician
Sep 26, 2022 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2022

Very friendly and helpful staff. Large comfortable waiting area with tv, drinks and ice cream. More

by flipsyd69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
Sep 26, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 18, 2022

Service department is top notch! Sales department is super shady! Buyer beware!!Martin is the sales manager and he’s crooked! More

by Mrs Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn snd Barbara
Sep 22, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

A good effort was made to fit me in, provide a loaner while the service was being done and ensure all recall items were taken care of. More

by donsoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 20, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 16, 2022

Ryan is very helpful and knowledgeable. I have two BMW’s that I service with them and they are very efficient and constant with the scheduled service. Thank you! More

by frances481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Sep 20, 2022 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you need more help, our team is available to talk -- safe travels!

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