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BMW of Tucson - Service Center

Tucson, AZ

4.8
637 Reviews

637 Reviews of BMW of Tucson - Service Center

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October 21, 2022

Welcoming atmosphere, extremely helpful staff who are attentive to client needs, excellent service, efficient sevice More

by Craig.gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 29, 2022 -

BMW of Tucson responded

Hi Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 21, 2022

Ryan Lange was my service adviser and couldn't have done better. Friendly, helpful, easy to work with. My issue was resolved timely and professionally and I appreciate this so much. More

by C.Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange, Lisa Parasrami
Oct 28, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Oct 28, 2022 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2022

Jessica was great she kept me updated I appreciate her. My car was in good condition when I picked it up More

by Larryselig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
October 18, 2022

The service department is absolutely amazing! Great service, reliable and fast! So reliable and friendly. More

by emcaruso444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 24, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 11, 2022

They offer Efficient, personable, service. Spacious waiting area and courtesy ride available while car is serviced. More

by five.cheddar-0k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto
Oct 15, 2022 -

BMW of Tucson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2022

Thorough, professional. I trust they are looking at and raising any issues I need to be made aware of. I was in and out in the amount of time given. More

by Jencar123
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 15, 2022 -

BMW of Tucson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2022

I had scheduled an appointment for a 're-call' of passenger air bag (after more than a year of reminders - not driving the car so not too important). Although the appointment was for 7:30 am they sai More

by evertraveling
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Towe checked me in. She wasn't there when I came back for the vehicle.
Oct 12, 2022 -

BMW of Tucson responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

October 05, 2022

Drove in town from Phoenix to Tucson. I showed up unannounced around 5pm on a Friday afternoon with a tire pressure warning light on my I4. Turned out to be a nail in the tire and not a More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name escaped me…sorry
Oct 10, 2022 -

BMW of Tucson responded

Hi Daniel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

I intially stopped in to have my brake warning light reset. While there they noticed that my DEF needed refilling and they did that as a courtesy without charge. I was so impressed that I scheduled my v More

by deangreenough1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto
Oct 10, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 30, 2022

They took care of me by providing great customer service. I will always come to BMW of Tucson. More

by Bobbyrainwaterfalk29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
katelyn
Oct 07, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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