BMW of Tucson - Service Center

A great dealer with great service. It is obvious that the customer comes first at this dealer. They take the time to go over your service with you and make sure you understand everyth It is obvious that the customer comes first at this dealer. They take the time to go over your service with you and make sure you understand everything and all of your concerns are addressed. More

Katelyn Withrow is a great Service Advisor. The annual service on my X& was efficient. And, the Parts Department helped my get a difficult to locate accessory. The annual service on my X& was efficient. And, the Parts Department helped my get a difficult to locate accessory. More

Easy to schedule, everything was on time, repair was explained, and it was covered under warranty. explained, and it was covered under warranty. More

I was taken right on time. Waiting area was comfortable with coffee and ice cream. Waiting area was comfortable with coffee and ice cream. More

My first time visiting the Tucson BMW for Year 2 of my X5 check-ups. Amazing as always. Car looks and Runs great afterwards. Thanks BMW. check-ups. Amazing as always. Car looks and Runs great afterwards. Thanks BMW. More

Katelyn is Awesome. Period. Tucson BMW is lucky to have her. I would recommend her to others. Period. Tucson BMW is lucky to have her. I would recommend her to others. More

Customer service and the car's service were tremendous! Prompt and courteous employees at the desk and the video overview of the vehicle. Prompt and courteous employees at the desk and the video overview of the vehicle. More

I find the BMW of Tucson an excellent place to take my X3 for all the services. Their customer service is perfect. From the moment I drive in for my car appointment I feel welcome. This last visit Humberto S for all the services. Their customer service is perfect. From the moment I drive in for my car appointment I feel welcome. This last visit Humberto Sáldate was my Service advisor. He was very courteous and knowledgeable. They have a nice lobby with courtesy beverages, nice televisions and very comfortable sofas to make the wait pleasant. They do a multi inspection on the car which makes me feel safe driving my car. Thank you for a great service. More

After my experience with the BMW Service Section in Hawaii, I was skeptical on the quality I would receive. However Katelyn was professional and answered every question I had for her. I am very pleased Hawaii, I was skeptical on the quality I would receive. However Katelyn was professional and answered every question I had for her. I am very pleased with the service I received and look forward to my next visit back. More

The service center is great but it’s a dealership so it’s pricier than my local BMW mechanic pricier than my local BMW mechanic More