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BMW of Tucson - Service Center

Tucson, AZ

4.8
695 Reviews

695 Reviews of BMW of Tucson - Service Center

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May 23, 2023

Oil change done on time and got free loaner car too. I once had a flat tire and they worked me into service and mounted it. More

by gislat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
May 26, 2023 -

BMW of Tucson responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2023

New tires and alignment. I had to return the next morning to have the car realigned. More

by brown.christy1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Humberto S
May 23, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (520) 549-2167. We hope to hear from you.

May 19, 2023

The BMW team is carding and works to meet customers needs. What could have been an expensive repair turn to a practical satisfactory ending. More

by markziska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
May 23, 2023 -

BMW of Tucson responded

Hi! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

May 18, 2023

Service department was outstanding, my bmw is better than ever. Major problem solved and a few minor problems also solved. Personal pleasant and competent More

by Koen_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 23, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 18, 2023

Staff was very proficient. Good communication. Friendly. Accommodating. They even filled my tires and washed my car More

by Djallgood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sire
May 19, 2023 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Service has been excellent. All of the work was performed better than expected. Would recommend. More

by BMW X5 40i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 18, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

May 15, 2023

This BMW dealership provides quality work and excellent customer service. After my last service appointment recently, my 2008 328i convertible rides/drives and handles almost like a new car. More

by c1hworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson, Ryan, Humberto (at different times)
May 18, 2023 -

BMW of Tucson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2023

We were able to set up the service appointment quickly and easily, and the car was ready when promised. We have owned several BMWs over the years. For us, quality service is a crucial component of the mo More

by sterrett-kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
May 16, 2023 -

BMW of Tucson responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Professional and friendly. Facility was clean and appointment was on time and required time was reasonable. More

by Dudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leasa
May 15, 2023 -

BMW of Tucson responded

Hi Dudley, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

The entire service appointment went like clockwork. Everything was done exactly as promised and was completed on time as promised. In addition, I appreciated the timely updates on the progress of the w More

by jedwright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
May 15, 2023 -

BMW of Tucson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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