BMW of Tucson - Service Center

We were able to set up the service appointment quickly and easily, and the car was ready when promised. We have owned several BMWs over the years. For us, quality service is a crucial component of the mo and easily, and the car was ready when promised. We have owned several BMWs over the years. For us, quality service is a crucial component of the motto “Sheer Driving Pleasure.” More

The entire service appointment went like clockwork. Everything was done exactly as promised and was completed on time as promised. In addition, I appreciated the timely updates on the progress of the w Everything was done exactly as promised and was completed on time as promised. In addition, I appreciated the timely updates on the progress of the work. The dealership is in immaculate condition, and the waiting area was quite comfortable. More

Professional and friendly. Facility was clean and appointment was on time and required time was reasonable. Facility was clean and appointment was on time and required time was reasonable. More

Service experience with BMW Tucson was great - very efficient and professional and Jayme was a great help. I also appreciated the video provided by the technician performing an inspection of my car tha efficient and professional and Jayme was a great help. I also appreciated the video provided by the technician performing an inspection of my car that was emailed to me. More

My service advisor Jayme Larson was professional, courteous, explained things well, and delivered the services in a timely manner. Pleasant waiting environment. courteous, explained things well, and delivered the services in a timely manner. Pleasant waiting environment. More

Katelyn always treats us like Gold, all staff is friendly and helpful. We always enjoy our service experience at BMW of Tucson. and helpful. We always enjoy our service experience at BMW of Tucson. More

Jessica took my car, and mindfully took pictures of the vehicle, and proceeded to make sure everything that needed to be done was accounted for. vehicle, and proceeded to make sure everything that needed to be done was accounted for. More

I called the service department 3 times and left messages to authorize the repair work. My service rep never got any of them and work on my car was delayed an extra day. I pointed out that a service engine l to authorize the repair work. My service rep never got any of them and work on my car was delayed an extra day. I pointed out that a service engine light was on and $3,000 later it is still on. More

I called at the last minute for brake service and needed an appointment quickly due to my daily mileage. Katelyn was gracious and professional, got me in within the week and made sure a loaner car was avai an appointment quickly due to my daily mileage. Katelyn was gracious and professional, got me in within the week and made sure a loaner car was available! Always a great experience! More

I've been to this dealership for service twice now. The staff was courteous and friendly. The facility during my wait was clean and comfortable. I was offered complimentary coffee, water, and ice cr The staff was courteous and friendly. The facility during my wait was clean and comfortable. I was offered complimentary coffee, water, and ice cream, which I haven't seen anywhere else. Once my service was complete, the screeching sound from my brakes was gone, and my car had been washed. I left the dealership quite happy. More