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BMW of Tucson - Service Center

Tucson, AZ

4.8
637 Reviews

637 Reviews of BMW of Tucson - Service Center

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April 15, 2023

The dealership was friendly, clean, and easy to deal with. It was a great experience with personal attention given. More

by dlkaspar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
Apr 26, 2023 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2023

Tyson was very attentive and thorough in discussing what was needed for the yearly service of my vehicle and outlined the projected cost. He kept me apprised of the status of the service as I waited in the More

by karbud374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
April 12, 2023

Very busy dealership. Service rep was excellent at communicating to us and very knowledgeable. Solved my issue quickly while other BMW certified repair centers were not More

by Gail Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Apr 21, 2023 -

BMW of Tucson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2023

Always pleasant and professional. Very informative about my service needs and never pushy about services that I do not need. More

by Brosputni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
Apr 21, 2023 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 07, 2023

They do a great job here! Kaitlyn is awesome and always very responsive. I would highly recommend them for BMW service. More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Report | Print
Apr 21, 2023 -

BMW of Tucson responded

Hi Shane, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

April 04, 2023

Tyson was very helpful upon my anrrival and was very accommodating for my future appointment as well. More

by lynnmc1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Apr 07, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Friendly, efficient, professional. From scheduling appointment, greeting upon arrival through understanding of a somewhat difficult “driver assist” issue, Tyson was a pleasure to work More

by Dufferdon
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Report | Print
Apr 06, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Attentive service people and good communication throughout the process. A bit crowded that day but service was completed. More

by spear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Report | Print
Apr 05, 2023 -

BMW of Tucson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 30, 2023

Courteous, welcoming and very friendly. Got oil change and overall checkup in a relatively short period of time. Katelyn Whitlow was great. More

by tincuprif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Whitlow
Report | Print
Apr 03, 2023 -

BMW of Tucson responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Apr 03, 2023 -

tincuprif responded

Will see you this fall. Rich Riffel

Apr 03, 2023 -

tincuprif responded

Excellent service

March 30, 2023

My service advisor. Humberto, was efficient and communicated well. The dealership is comfortable and clean. Service took longer than expected yet I was very satisfied. More

by b-typlin
Recommend Dealer
Yes
Employees Worked With
Humberto Saldate
Report | Print
Apr 04, 2023 -

BMW of Tucson responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!

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