Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Tucson - Service Center

Tucson, AZ

4.8
695 Reviews

695 Reviews of BMW of Tucson - Service Center

Sort by
June 26, 2023

Online scheduling easy. Service Techs responded timely. Update given during service. Easy checkout with the same Tech. More

by phillipmullins
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Jun 29, 2023 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Jayme Larson is an outstanding service representative. She was courteous, prompt and helpful. Jayme in combination with Rachel Lopez my sales representative made my first service visit for my BMW 5X a to More

by Petersonjfh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson and Rachel Lopez
Report | Print
Jun 29, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you need more help, our team is available to talk -- safe travels!

June 25, 2023

Great service at Tucson BMW. Ryan always makes sure our cars are scheduled and serviced on time. More

by jims X5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 28, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you ever need help, just give us a call. Happy motoring!

June 22, 2023

On time and professional. Did not try to up sell me on extras. Will continue to utilize for all servicing of my BMW. More

by Davidrit3300
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
Jun 26, 2023 -

BMW of Tucson responded

We appreciate you taking the time to leave us a response! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2023

i had my 2019 bmw serviced with nothing but pure professionalism. i would without a doubt take it there again... More

by michaeldow37
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
jessica towe
Report | Print
Jun 26, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 20, 2023

This location is prejudiced against black and Latinos and has a reputation for being so. I would advise you to take your business elsewhere if you are a minority and reading this. I am speaking from experien More

by markpjohnsonesq
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gordon, Barbara
Report | Print
June 17, 2023

My only complaint is the long wait when a customer has to wait for their car to be worked on. I live 45 min away and so choose to wait but maybe next time I will take advantage of the loaner car while my ca More

by crf80.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Report | Print
Jun 21, 2023 -

BMW of Tucson responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2167 -- we hope to hear from you soon.

June 17, 2023

The courtesy and respect that I have been shown is greatly appreciated. I get timely service that works for my schedule. More

by kdmdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Jun 17, 2023 -

kdmdo responded

The dealer is A1.

Jun 21, 2023 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jun 21, 2023 -

kdmdo responded

You are Welcome! BMW of Tucson enhances the enjoyment of driving a BMW. Thanks to you and your great employees, Kent Miller 2021 M850ix owner

June 16, 2023

Excellent service as usual. Getting service at a BMW dealership is pricey — parts mainly — but the people a professional and I don't have to worry about the work being done cor More

by Robert F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Report | Print
Jun 19, 2023 -

BMW of Tucson responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

Ryan provided excellent customer service - I was up to date on the progress of my car's service at all times. The showroom and facility were immaculate.!! Ryan is very knowledgeable about my vehicle a More

by hotrod383595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Report | Print
Jun 19, 2023 -

BMW of Tucson responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

1
...
27
28
29
...
70