BMW of Tucson - Service Center

Clean facilities. Staff was attentive and kind. My service person was well spoken and knowledgeable of the service I was receiving. Nice experience Staff was attentive and kind. My service person was well spoken and knowledgeable of the service I was receiving. Nice experience More

I have a very pleasant interaction, probably only because of Jayme Larson. She is on top of things, no matter how busy, she always has a smile on her face and the best attitude. Thank you for making my visit of Jayme Larson. She is on top of things, no matter how busy, she always has a smile on her face and the best attitude. Thank you for making my visit easy and painless. More

Took my car in for scheduled maintenance. Needed new tires. Humberto showed me competitor’s quotes and although the dealer was higher by a little, they provided me with a loaner vehicle unt Needed new tires. Humberto showed me competitor’s quotes and although the dealer was higher by a little, they provided me with a loaner vehicle until the tires arrived and were installed. That alone made it all worth it. So, great service, excellent communication, always courteous and the job was done well. More

It's always pleasant here at BMW. I do wish they had an on-site scheduler which would make it more personable. Service is always good and the waiting area is always stocked and comf I do wish they had an on-site scheduler which would make it more personable. Service is always good and the waiting area is always stocked and comfortable. I got a ride to work and the young man was very nice and had a good conversation. Great Job!! More

Great shuttle service, great staff, great experience. I am ASE certified but due to spinal fusion I cannot work on my own car anymore, but their mechanics are always aligned with what I think the proble I am ASE certified but due to spinal fusion I cannot work on my own car anymore, but their mechanics are always aligned with what I think the problem is. I do that as a test to see if they will try and pull a fast one over me. But never had a problem. I am really happy with the quality of their service and knowlege. I had shady mechanics lie to my wife about brake calipers at Toyota Dealership. Bmw even though it is not their brand said there was nothing wrong and we are going on 7 years still on those calipers Toyota said were broken. I cannot be happier to have found Tucson BMW and will continue to take my X5 to them as long as I own it! More

Awesome customer service! Team BMW of Tucson thank you! Very professional and polite. Will be highly recommended .Thxs again! ⭐️⭐️⭐️⭐️⭐️ Team BMW of Tucson thank you! Very professional and polite. Will be highly recommended .Thxs again! ⭐️⭐️⭐️⭐️⭐️ More

Katelyn and Dave did a great job of taking care of me. They had a service car ready for me. Did a great job of explaining the services and gave some recommendations for tires for my car. They were very pe They had a service car ready for me. Did a great job of explaining the services and gave some recommendations for tires for my car. They were very personable as well. More

Very professional, fast and friendly service. Tyson walked me through the required repairs and kept me informed regarding the status of my car. I trust this dealer to give reliable service. Tyson walked me through the required repairs and kept me informed regarding the status of my car. I trust this dealer to give reliable service. More

We can not say enough to thank Jay O for his outstanding customer service!!! He went above & beyond to ensure that we got the sweet 550i we wanted. Patrick was knowledgeable & helpful!! We’ll be coming bac customer service!!! He went above & beyond to ensure that we got the sweet 550i we wanted. Patrick was knowledgeable & helpful!! We’ll be coming back!! More

Katelyn always done a fantastic job taking care of her customers. She's kind, honest ,and transparent when it comes to providing recommendations and that really makes the overall experience great! customers. She's kind, honest ,and transparent when it comes to providing recommendations and that really makes the overall experience great! More