BMW of Tucson - Service Center

This dealership always treats me well. Ryan in service is great! He always keeps me informed of my vehicle needs and keeps me up to date on services. Ryan in service is great! He always keeps me informed of my vehicle needs and keeps me up to date on services. More

very slow install of one amplifier and service advisor had zero knowledge of what caused the amp to go bad. His estimate was $1000 off and did not include labor. I personally had to call the parts dept had zero knowledge of what caused the amp to go bad. His estimate was $1000 off and did not include labor. I personally had to call the parts dept to find out if the part was in stock after 4 months. During the four months, I heard nothing from the service advisor Tyson. I waited 20 minutes in the waiting room just to get checked in and 15 minutes past my appt time. More

Great service, attention very professional, time frame was fine and they gave me a ride home and back to the shop was fine and they gave me a ride home and back to the shop More

Jayme was easy to work with and kept me updated on the progress of my vehicle progress of my vehicle More

On-time service excellent customer service, clean and comfortable waiting area love this dealership always get my car serviced here comfortable waiting area love this dealership always get my car serviced here More

BMW of Tucson was able to remedy an issue within a week that BMW National Motors of Pyeongtaek was unable to repair in over 2 years on my new 4 series. My service provider (Jayme, and her teammates Jessica that BMW National Motors of Pyeongtaek was unable to repair in over 2 years on my new 4 series. My service provider (Jayme, and her teammates Jessica & Katelyn) at BMW of Tucson were very attentive and dedicated to resolving my issue - big shoutout to them! I would recommend BMW of Tucson for any repair needs for your ride :) More

Jayme is always timely and responsive and worked with my schedule to squeeze me in before an important trip. My BMW is 10 years old and runs like a champ, having always been serviced at BMW aid Tucson. schedule to squeeze me in before an important trip. My BMW is 10 years old and runs like a champ, having always been serviced at BMW aid Tucson. More

I took my 2019 540I into BMW of Tuson to take a look at my AC it was blowing warm air but after inspectionnit turned out to be the evaporator cooler. they confirm with me tovgive the ok to repair... After my AC it was blowing warm air but after inspectionnit turned out to be the evaporator cooler. they confirm with me tovgive the ok to repair... After looking up the extent of removing the entire dash board and everything attached to include the sterering wheel. i was scheptical that it would be put all back together properly.... well with my amaze it was good as new after everything... the whole process with jessica was always sending great communication the entire time.... i have no doubts when i will take my car to get it fixed and jessica will my to goto woman... i love my car then and love it now.... More

Jessica ensured that I had an absolutely amazing experience at BMW Tucson. Great service, very professional. Looking forward to the next time. experience at BMW Tucson. Great service, very professional. Looking forward to the next time. More

Everyone was very professional and polite, Jessica was amazing and very helpful through the who service visit. amazing and very helpful through the who service visit. More