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BMW of Tucson - Service Center

Tucson, AZ

4.8
647 Reviews

647 Reviews of BMW of Tucson - Service Center

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January 10, 2025

You need more employees like jake who went out of his way to make sure we were taken care of out and inside of the dealership..very happy with the service jake has provided for the dealership More

by Lazerraygarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 13, 2025 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Jake always provides outstanding customer service. Always keeps me up to date on the status of my vehicle. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 11, 2025 -

BMW of Tucson responded

Hi Andrew, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 07, 2025

Always a pleasure to visit BMW of Tucson. Friendly, professional team that really looks after you. More

by Brendan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Lopez
Jan 08, 2025 -

BMW of Tucson responded

We are pleased to hear you had such a positive experience with us, Brendan! Drive safe, and we'll see you on the road.

January 07, 2025

Terrible service, we usually work with Henry but he wasn’t there nether was Rayn the service manager. Everyone else has horrible customer service there. We service our m5 and x3 there and we just had a More

by Rajwantsihota
Recommend Dealer
No
Employees Worked With
Rachel Lopez, Jenifer
Jan 10, 2025 -

BMW of Tucson responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (520) 549-2167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 02, 2025

They are very professional, and give out brand new loaners while they have your car in the shop. Also free coffee and snacks. More

by dfboll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Jan 06, 2025 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 01, 2025

Great service and a nice clean dealership. They took care of my vehicle and gave me a loaner for the day which really helped me out. More

by Reflecchon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 03, 2025 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jan 03, 2025 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 07, 2024

This dealership has always gone above & beyond completing work on our vehicles over the last 26 yrs. We are extremely satisfied & the service team is excellent & our advisor, Jake Bewley kept us informed dur More

by Barbbuck
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bewley
Dec 12, 2024 -

BMW of Tucson responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.

December 03, 2024

Customer oriented and patient with new customers. Up front pricing was great, service work was very thorough More

by O2bdiving2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry and Ryan
Dec 05, 2024 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 28, 2024

BMW provides excellent customer service. Jake, the service manager was very professional and helpful. I highly recommend BMW of Tucson for your business More

by Imelda4822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake and Ryan
Nov 29, 2024 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

November 21, 2024

BMW of Tucson has always provided premium service. We don't take our car anywhere else. Our service writer Jake was efficient, professional and kept us informed along the way. He took excellent care More

by begany1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 22, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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