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BMW of Tucson - Service Center

Tucson, AZ

4.8
641 Reviews

641 Reviews of BMW of Tucson - Service Center

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August 15, 2023

I took my 2019 540I into BMW of Tuson to take a look at my AC it was blowing warm air but after inspectionnit turned out to be the evaporator cooler. they confirm with me tovgive the ok to repair... After More

by michaeldow37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jessica towe
Aug 18, 2023 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2023

Jessica ensured that I had an absolutely amazing experience at BMW Tucson. Great service, very professional. Looking forward to the next time. More

by Fritzenator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Aug 16, 2023 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

Everyone was very professional and polite, Jessica was amazing and very helpful through the who service visit. More

by connector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 13, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 10, 2023

The service rep was excellent. They were able to get me in without an appointment when my battery died and do additional maintenance items same day. More

by danrucrzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 13, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 10, 2023

I was on a road trip and brake pad warning appeared. Ryan fit me into the schedule and got me back on the road. Work was done quickly and professionally. I highly recommend BMW Tuscan service! Thank More

by Smathews2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Aug 13, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

The staff is always super friendly and willing to go above and beyond to make you feel like your needs are being addreased to the best of their ability. More

by D. SAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
August 03, 2023

Very professional and helpful. They took in my car early, before my scheduled appointment, to get checked. Katelyn was wonderful, keeping me informed of the progress through text. More

by Tunedout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
Aug 07, 2023 -

BMW of Tucson responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Tucson. If you ever need help, just give us a call. Happy motoring!

July 28, 2023

Very helpful. The service was excellent, and the employees were very professional. Will definitely return for future auto service! Enjoyed the free ice cream durin More

by blancaortiz8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 31, 2023 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 24, 2023

Rated service as average. Car needed a recall repair and oil change. Had an additional intermittant chronic issue that was addressed, but it is too soon to know if the fix was More

by JBWEISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Saldate
Jul 27, 2023 -

BMW of Tucson responded

Hi, we are deeply disappointed by your experience at BMW of Tucson. If you'd like, please contact our General Manager at (520) 549-2167. We'd appreciate the chance to make your experience a positive one.

July 24, 2023

Always very professional and helpful. Was kept up on progress and asked if I had questions or concerns. The two individuals listed were A plus. More

by argallolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow, Ryan Lange
Jul 27, 2023 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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