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BMW of Tucson - Service Center

Tucson, AZ

4.8
668 Reviews

668 Reviews of BMW of Tucson - Service Center

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October 06, 2023

Very friendly and very helpful, personal and professional at the same time I guess that’s the BMW experience More

by Bmickbasses
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
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Oct 10, 2023 -

BMW of Tucson responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2023

Jamie Larson is just great! Everything done on time and as agreed. She discussed some upcoming service, which was helpful More

by rdowse2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Larson
Report | Print
Oct 10, 2023 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2023

Tucson BMW is the best. I’ve trusted the service team to provide an accurate description of my vehicle’s maintenance needs and recommended repairs. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Jessica
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Oct 08, 2023 -

Rick responded

I’ve trusted the service team to provide an accurate description of my vehicle’s maintenance needs and recommended repairs.

October 05, 2023

Never regreted buying a new 330i from BMW Tucson! Shout out too Rachel who had a lot of patience assiting us and very knowlegable with the vehichle hence on the spot we opted to get the bimmer. they More

by Paolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaymie,Rachel
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October 04, 2023

It is refreshing to receive such good service at a car dealership. Everyone I interacted with was polite and respectful. From my agent Jessica to the young man that moved my car and the woman that worked More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 06, 2023 -

BMW of Tucson responded

Hi Tom, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 03, 2023

Tyson is great as our advisor! ! Good waiting area live the ice cream and Starbucks coffee. More

by phesslerr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
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Oct 05, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

My advisor David did great. Answered my questions and kept me informed. Voiced my concerned and was met with solutions. More

by dcperez83
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mcmanamon
Report | Print
Oct 04, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you need more help, our team is available to talk -- safe travels!

October 02, 2023

Associates are all friendly, they helping you whatever ur concerns on your car or give some info about whatever you want to know about your future car. More

by Allek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
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Oct 04, 2023 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Feel free to stop by if you ever need any more help.

October 02, 2023

I was very pleased with my car service. A lil disappointed I did not get my loaner. But I was very impressed with the video. And my daughter loves the ice cream. More

by 1diamondgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. She was training someone.
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Oct 05, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

Very professional and friendly service advisor. The work was completed in the promised time frame. Car was beautifully washed and vacuumed! More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jessica
Report | Print
Oct 01, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. Feel free to stop by if you ever need any more help.

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