BMW of Tucson - Service Center

Katlyn continues to bring the best service and consulting expertise to each customer for BMW Tucson! Whenever I have a question, concern, or doubt, she provides, answers, reassurance, and positive outcomes i expertise to each customer for BMW Tucson! Whenever I have a question, concern, or doubt, she provides, answers, reassurance, and positive outcomes in a timely and pleasant manner. She represents the best of what BMW customer service offers and customers, like myself, appreciate - I am a loyal customer because of her attention and BMW Tucson's workmanship. Well done. More

It's been consistently one time, thorough & polite. I liked the additional video sent to me. I liked the additional video sent to me. More

Ryan Long Is a great manager! ! He knows how to manage any Problem at BMW ! He knows how to manage any Problem at BMW More

This dealership always treats me well. Ryan in service is great! He always keeps me informed of my vehicle needs and keeps me up to date on services. Ryan in service is great! He always keeps me informed of my vehicle needs and keeps me up to date on services. More

very slow install of one amplifier and service advisor had zero knowledge of what caused the amp to go bad. His estimate was $1000 off and did not include labor. I personally had to call the parts dept had zero knowledge of what caused the amp to go bad. His estimate was $1000 off and did not include labor. I personally had to call the parts dept to find out if the part was in stock after 4 months. During the four months, I heard nothing from the service advisor Tyson. I waited 20 minutes in the waiting room just to get checked in and 15 minutes past my appt time. More

Great service, attention very professional, time frame was fine and they gave me a ride home and back to the shop was fine and they gave me a ride home and back to the shop More

Jayme was easy to work with and kept me updated on the progress of my vehicle progress of my vehicle More

On-time service excellent customer service, clean and comfortable waiting area love this dealership always get my car serviced here comfortable waiting area love this dealership always get my car serviced here More

BMW of Tucson was able to remedy an issue within a week that BMW National Motors of Pyeongtaek was unable to repair in over 2 years on my new 4 series. My service provider (Jayme, and her teammates Jessica that BMW National Motors of Pyeongtaek was unable to repair in over 2 years on my new 4 series. My service provider (Jayme, and her teammates Jessica & Katelyn) at BMW of Tucson were very attentive and dedicated to resolving my issue - big shoutout to them! I would recommend BMW of Tucson for any repair needs for your ride :) More

Jayme is always timely and responsive and worked with my schedule to squeeze me in before an important trip. My BMW is 10 years old and runs like a champ, having always been serviced at BMW aid Tucson. schedule to squeeze me in before an important trip. My BMW is 10 years old and runs like a champ, having always been serviced at BMW aid Tucson. More