BMW of Tucson - Service Center

I scheduled my car for wheels alignment and was reminded once I got in for my appointment that it was time for a brake fluid flush. I had both done and was out in under 2 hours. Humberto was my representati once I got in for my appointment that it was time for a brake fluid flush. I had both done and was out in under 2 hours. Humberto was my representative for assistance and he was knowledgeable and was able to answer any questions I had. More

Great customer service. Jessica Towe was very helpful. I was greeted by Ryan Lang and he was very efficient. Jessica Towe was very helpful. I was greeted by Ryan Lang and he was very efficient. More

We had multiple issues on our X5 and took our car to Tucson BMW. Jayme Larson had the X5 inspected and communicated the results to us. We have confidence and trust in her work and we had all the recomme Tucson BMW. Jayme Larson had the X5 inspected and communicated the results to us. We have confidence and trust in her work and we had all the recommended repairs done. The end result, we are very happy and are X5 is running great. The estimate was correct, the facts the final total was less than the estimate. A loaner car was provided, which made the experience that much better. Thank you More

The guys at BMW tucson treat me awesome. The smiles and true concerns about their job to be perform was outstanding. thank you The smiles and true concerns about their job to be perform was outstanding. thank you More

Staff was friendly and dealership was clean. The my got our information right away and gave us an estimated time. Only negative I would say is no loaner vehicles and we came in from out of town, The my got our information right away and gave us an estimated time. Only negative I would say is no loaner vehicles and we came in from out of town, but service was about 2 hours so not to long! Would definitely go back! Did exactly what I needed done and washed my car! More

Thank you Jessica for your great follow up and interest in giving your clients an exceptional experience. You are the best. in giving your clients an exceptional experience. You are the best. More

Had a wonderful experience at the dealership for the first time. Will definitely go back. first time. Will definitely go back. More

Excellent service experience. My advisor was personable, communicative, and super-helpful. I had a problem that was resolved expeditiously under warranty, at minimal inconvenience My advisor was personable, communicative, and super-helpful. I had a problem that was resolved expeditiously under warranty, at minimal inconvenience to me. A loaner car was provided, which made the experience that much better. Recommended! More

I have worked with different Service Advisors through the years at your dealership. I worked with Tyson the last two times at your dealership. He is in a different class then all of the others.He took his years at your dealership. I worked with Tyson the last two times at your dealership. He is in a different class then all of the others.He took his time to explain every little detail and answered every question that I had. He was definitely more professional than the others that I have worked with. Don't ever lose him. More

The folks at BMW of Tucson are always professional, courteous and even transparent when I bring my car for service. I like that I get a walk-around video from the service tech after work is completed. courteous and even transparent when I bring my car for service. I like that I get a walk-around video from the service tech after work is completed. Pricing seems fair. More