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BMW of Tucson - Service Center

Tucson, AZ

4.8
641 Reviews

641 Reviews of BMW of Tucson - Service Center

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October 02, 2023

Associates are all friendly, they helping you whatever ur concerns on your car or give some info about whatever you want to know about your future car. More

by Allek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
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Oct 04, 2023 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Feel free to stop by if you ever need any more help.

October 02, 2023

I was very pleased with my car service. A lil disappointed I did not get my loaner. But I was very impressed with the video. And my daughter loves the ice cream. More

by 1diamondgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. She was training someone.
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Oct 05, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

Very professional and friendly service advisor. The work was completed in the promised time frame. Car was beautifully washed and vacuumed! More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jessica
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Oct 01, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. Feel free to stop by if you ever need any more help.

September 27, 2023

Excellent service from our Service Adviser Jayme. Outstanding job of taking care of the vehicle's issues. More

by Nito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
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Sep 29, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

I bought my car at this dealership and I use them for all service. They are professional and follow up. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarice?
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Sep 24, 2023 -

BMW of Tucson responded

Hi Cheryl, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

Always excellent service at this BMW location. Will always be a customer and coming back again. More

by Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 24, 2023 -

BMW of Tucson responded

Hi Ellis, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

September 20, 2023

Have purchased at least 3 vehicles from BMW Tucson service always superior. Willing to work with you to resolve scheduling issues. More

by name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 24, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 14, 2023

The staff was polite and professional. BMW has a nice atmosphere for their waiting area. More

by ecrawfo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Sep 18, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 14, 2023

Above and beyond, consistently top-notch service. I have leased many cars and BMW Tucson is by far the best service. They do a great job communicating. They show a great level of care. More

by kateherk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
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Sep 18, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 13, 2023

Would like to see more consistency with technicians, as it appears that one tech was not aware of another Tech's work. More

by begelr239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson, Jessica,
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Sep 17, 2023 -

BMW of Tucson responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2167 -- we hope to hear from you soon.

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