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BMW of Tucson - Service Center

Tucson, AZ

4.8
641 Reviews

641 Reviews of BMW of Tucson - Service Center

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October 21, 2023

My car was there for 1 3/4 days, and never got in for service.. More

by lynnegoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyson was great
Report | Print
Oct 24, 2023 -

BMW of Tucson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (520) 549-2167. We'd appreciate the chance to make your experience a positive one.

October 16, 2023

Clean facilities. Friendly service and sales staff. Car was well cared for and services. I am hoping BMW gets their act together on iDrive updates that usually do not More

by Razzodazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Oct 19, 2023 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2023

Every one is kind and professional with the customers. Auto services are done right at the first trip. More

by ansikmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jame Larson
Report | Print
Oct 10, 2023 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2023

Very friendly and very helpful, personal and professional at the same time I guess that’s the BMW experience More

by Bmickbasses
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Report | Print
Oct 10, 2023 -

BMW of Tucson responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2023

Jamie Larson is just great! Everything done on time and as agreed. She discussed some upcoming service, which was helpful More

by rdowse2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Larson
Report | Print
Oct 10, 2023 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2023

Tucson BMW is the best. I’ve trusted the service team to provide an accurate description of my vehicle’s maintenance needs and recommended repairs. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Jessica
Report | Print
Oct 08, 2023 -

Rick responded

I’ve trusted the service team to provide an accurate description of my vehicle’s maintenance needs and recommended repairs.

October 05, 2023

Never regreted buying a new 330i from BMW Tucson! Shout out too Rachel who had a lot of patience assiting us and very knowlegable with the vehichle hence on the spot we opted to get the bimmer. they More

by Paolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaymie,Rachel
Report | Print
October 04, 2023

It is refreshing to receive such good service at a car dealership. Everyone I interacted with was polite and respectful. From my agent Jessica to the young man that moved my car and the woman that worked More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 06, 2023 -

BMW of Tucson responded

Hi Tom, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 03, 2023

Tyson is great as our advisor! ! Good waiting area live the ice cream and Starbucks coffee. More

by phesslerr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Oct 05, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

My advisor David did great. Answered my questions and kept me informed. Voiced my concerned and was met with solutions. More

by dcperez83
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mcmanamon
Report | Print
Oct 04, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you need more help, our team is available to talk -- safe travels!

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