BMW of Tucson - Service Center

Top notch communication. Really appreciate the video of my car while it was on the lift, because I sure don’t crawl under there! David was excellent on keeping me informed an Really appreciate the video of my car while it was on the lift, because I sure don’t crawl under there! David was excellent on keeping me informed and making a plan happen! More

I am very happy to write this review. I have been buying BMWs from BMW Tucson for decades. The response by you and particular our most amazing service provider, has been nothing short of I have been buying BMWs from BMW Tucson for decades. The response by you and particular our most amazing service provider, has been nothing short of fantastic. Our car was in need of new batteries and it was determined that those parts would be covered by our warranty. Which they were. We cannot express in words how pleased we are with the service and the follow up by our service advisor, Jayme. Our experience simply could not have been better. This experience underscores why I am a Loyal customer to BMWUSA and to this specific dealer. Simply the best, bar none. Thank you so much and a special thanks to Jayme! More

Was given precise details of what the service was going to be - as well as provided an option for a promotion that I gladly accepted. to be - as well as provided an option for a promotion that I gladly accepted. More

Jessica reviewed items that needed to be addressed for this service and quoted pricing. Nothing hidden! When i picked up the car, the exact work had been completed, for the exact price. No other work was this service and quoted pricing. Nothing hidden! When i picked up the car, the exact work had been completed, for the exact price. No other work was needed. I am completely delighted by this service, which keeps my car safe on the road. More

Personal service helped me anticipate the time and cost. Jayme made sure to follow up. Jayme made sure to follow up. More

I highly recommend this place. My only suggestion is they need to update the online calendar scheduler, which is showing as the working day on Thanksgiving day even though they are My only suggestion is they need to update the online calendar scheduler, which is showing as the working day on Thanksgiving day even though they are closed that day.  More

Just had my car serviced there, the employees are all very helpful and courteous, the waiting area is clean and comfortable. I particularly liked the video of the work they were doing to my car. If yo very helpful and courteous, the waiting area is clean and comfortable. I particularly liked the video of the work they were doing to my car. If you own a bMW this is the place to have it serviced. More

My experience was wonderful! The staff are very friendly and efficient. When I called for service, they scheduled me for the next day. The staff are very friendly and efficient. When I called for service, they scheduled me for the next day. More

It is always a pleasure working with Humberto. He knows his cars, and reviews serivce provided. He knows his cars, and reviews serivce provided. More

The service personnel were honest and sale push. Service completed on time. I recommend the dealer. Thank Service completed on time. I recommend the dealer. Thank More