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BMW of Tucson - Service Center

Tucson, AZ

4.8
641 Reviews

641 Reviews of BMW of Tucson - Service Center

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December 13, 2023

David Mcmanamon, Service Advisor, treats his clients with respect and routinely communicates car-service updates as they are being performed. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mcmanamon
Dec 15, 2023 -

BMW of Tucson responded

Hi John, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

December 12, 2023

Tyson Kessler, service advisor at BMW of Tucson, is amazing! He always goes above and beyond! I’ve been going to the Tucson dealership for years and the Service is always Amazing! Thank you BMW of Tucs More

by tlomanto64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler, advisor
Dec 13, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 11, 2023

Satisfied guaranteed. Representative always look out for customers best interests Thank you for everything tyson More

by Opinkya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Dec 14, 2023 -

BMW of Tucson responded

Hi, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2023

Pressure sale on tires even though I said I only had time for oil change Also BMW sends email for $225 3 years of oil changes. When I arrive told car is not eligible. Wouldn’t go to dealership for oil chang More

by remeese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 12, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (520) 549-2167 when you have a chance. Thank you, and we look forward to hearing from you.

December 08, 2023

My service advisor, Katelyn, has been helpful and professional. Nobody is a fan of unscheduled vehicle maintenance, but helpful and professional service advisors help to alleviate a bit of the worrie More

by adin.gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
Dec 09, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2023

Awesome service and very attentive. They were also very candid and a great communicators. Highly recommend them. More

by Nbarrasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 09, 2023 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Excellent customer service. Our advisor was quick to check us in, very helpful getting the express service completed and scheduling follow up service. She even watched my dog More

by anthamato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Dec 09, 2023 -

BMW of Tucson responded

Hi Anthamato, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

December 05, 2023

super and efficient. David, our service coordinator went above and beyond to help us with our car. Thank you! More

by Alison J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 08, 2023 -

BMW of Tucson responded

Hi Alison, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you ever need help, just give us a call. Happy motoring!

December 02, 2023

Excellent customer service, great lounge to wait for my vehicle while be serviced, wonderful connectivity to work onsite as a guest. More

by stewartc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 05, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 02, 2023

When we arrive not Jamie but one of the helper greeted us immediately which was nice, the waiting room was very clean and comfortable and it includes coffee, water and ice cream when some of the other d More

by Smile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Dec 05, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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