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BMW of Tucson - Service Center

Tucson, AZ

4.8
641 Reviews

641 Reviews of BMW of Tucson - Service Center

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February 02, 2024

As always, service advisor Katelyn Withrow was amazing. I have complete confidence my car is serviced properly, Katelyn keeps me informed, and makes the service process painless. More

by jalenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
Feb 05, 2024 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2024

Excellent service. Xxxxxxx. Xxxxxxxxxxx. Xxxxxxxx. Xxxx. Xxxxxx. Xxxx. Xxxx. Xxx. Xxxxx. Xxxxxxxxx. Xxxx. Xxxx. Xxxx. X More

by Lesleyaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Winthrow
Feb 05, 2024 -

BMW of Tucson responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 02, 2024

Buying from BMW of Tucson was an easy and seamless experience. My Z4 has been serviced there since my purchase. 5thumbs up! 👍👍👍👍👍 More

by palgeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashurbanipal, Humberto
Feb 05, 2024 -

BMW of Tucson responded

Hi Palgeno, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

They are very customer focused. Ryan Lange, the Service Manager, always do an outstanding job of ensuring you’re taken care of. Jessica Towe, the Service Advisor always try to find More

by garced_raf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Jan 09, 2024 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 05, 2024

David was attentive to my needs and kept me informed of the status of my service More

by dap8v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 09, 2024 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 18, 2023

Efficient & timely support. Service advisor Tyson is always pro-active & thorough. A minor miscommunication this time that Tyson went above & beyond to make right. I always have More

by julie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Dec 20, 2023 -

BMW of Tucson responded

Hi Julie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2023

They are very customer focused. Ryan Lange, the Service Manger, always checks in to ensure you’re taken care of. Jessica Towe, the Service Advisor keeps you updated on the progress More

by Freddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lange, Jessica Towe
Dec 20, 2023 -

BMW of Tucson responded

Hi Freddie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 15, 2023

Excellent service by Katelyn Withrow. She is responsive, professional and ensures every detail is managed. I also recommend the service department, which has covered my needs professional More

by Pahawley51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
Dec 18, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2023

Nice dealership, For oil change and multi point inspection service I was in and out in 90 minutes. More

by bvg3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Dec 15, 2023 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2023

Excellent attention to detail and professional. Did not hesitate to ensure my vehicle and I were taken care of and a priority. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Dec 15, 2023 -

BMW of Tucson responded

Hi Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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