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BMW of Tucson - Service Center

Tucson, AZ

4.8
678 Reviews

678 Reviews of BMW of Tucson - Service Center

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May 14, 2025

The people I dealt with really were professional and knew their job to the fullest extent . I could not have been more satisfied. More

by dalehaase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Gordon
May 14, 2025

Good service, usually takes longer time than anticipated by advisor. Overall, quite happy with service/dealer. More

by ikeaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
May 12, 2025

The service advisor is knowledgeable and very helpful. I like to have the service in the future. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 09, 2025

As always, elite level customer service. Very good communication on the status of the device on my 2024 M3. Great job Henry! More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
May 14, 2025 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 07, 2025

Thank you, Jake for another excellent experience and outstanding service! As a temporary transplant to this region, you created a welcomed soft landing for servicing my 2014 convertible. Many thanks. More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bewley
May 09, 2025 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

May 07, 2025

Great, as usual. Jayme was professional, efficient and friendly. We got a courtesy ride (with excellent driver) to and from a local restaurant, and the car was read More

by barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
May 09, 2025 -

BMW of Tucson responded

Hi Barbara, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

Service was very quick and I got courtesy ride to work while they worked on the car. Rachel was super helpful and explained things well. More

by Robzadamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
May 09, 2025 -

BMW of Tucson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

May 05, 2025

Jayme the service advisor was awesome! Quick and easy. Organized and efficient. Appt was timely but expensive More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
May 09, 2025 -

BMW of Tucson responded

Hello Steve, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you ever need help, just give us a call. Happy motoring!

April 30, 2025

Always a pleasure coming to have my M240i serviced, thank you for making me feel not only important but taking the time to ask me how I'm feeling. Love this place. More

by blaster9158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Wes, and even Jay showed me a few cars I wanted to see
May 02, 2025 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2025

Excellent customer service by my advisor, Henry Vong. He always goes above and beyond to provide assistance to the customer. More

by Josape27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vong
May 01, 2025 -

BMW of Tucson responded

Hello, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

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