BMW of Tucson - Service Center

Prompt courteous efficient service. I love this dealership. My purchase was great, and a service ever since my purchase is also been great I love this dealership. My purchase was great, and a service ever since my purchase is also been great More

Brought my 640 GT in for standard oil and brake fluid changes. the service was quick and as expected. Two days later, I noticed fluid on the garage floor. I immediately returned to the dealer without an changes. the service was quick and as expected. Two days later, I noticed fluid on the garage floor. I immediately returned to the dealer without an appointment. Rachel, my advisor was exceptional. She got the car into service immediately, and due to a part needing to be ordered provided an unexpected loaner. While I realize these things can happen. The best part of the situation was the way Rachel with the service advisor handled everything. She was professional, personable and pleasant. More

Excellent communication Knowledge what needed to be done. Great service. Thank you very much for today's service done. Great service. Thank you very much for today's service More

Nice agent and work was good as always. A little slow to have car ride to home. Have work done for many years. I keep going back. Thank you bmw. Susan Houston A little slow to have car ride to home. Have work done for many years. I keep going back. Thank you bmw. Susan Houston More

In almost 15 years of BMW ownership, Jessica Towe is one of the most gracious advisors I've ever experienced at Tucson and Chapman BMW! She provided exemplary service and knowledge with warmth and friendlin of the most gracious advisors I've ever experienced at Tucson and Chapman BMW! She provided exemplary service and knowledge with warmth and friendliness. She's the best! Thank you! More

The rep, jessica, was very helpful and with our situation. Understanding we were traveling and needed things done quickly. situation. Understanding we were traveling and needed things done quickly. More

The Tucson BMW dealership provides excellent products, service, and customer help through their sales team. My service provider, Jayme Larson, is very knowledgeable on all BMW Products. service, and customer help through their sales team. My service provider, Jayme Larson, is very knowledgeable on all BMW Products. More

Working with service advisor Henry Vong and service manager Ryan Lange was a great experience and my vehicle is in great running condition. manager Ryan Lange was a great experience and my vehicle is in great running condition. More

It was easy to make an appointment that fit my schedule. Check-in wash quick and easy. I was kept informed about the progress while I waited for the work to be completed. Great customer experience by the se Check-in wash quick and easy. I was kept informed about the progress while I waited for the work to be completed. Great customer experience by the service department staff. More

I did this yesterday and rated you excellent despite the extra time we had to wait for returning my car! extra time we had to wait for returning my car! More