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BMW of Tucson - Service Center

Tucson, AZ

4.8
649 Reviews

649 Reviews of BMW of Tucson - Service Center

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February 20, 2025

My expectations are high and I’m never disappointed. Jayme Larson does an excellent job with an ebullient attitude! Thank you for your service. More

by robgrignon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Report | Print
February 18, 2025

Recommend this dealership. They do a good and thorough job servicing my vehicle and keeping me informed. More

by Virginiawoodlawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Feb 20, 2025 -

BMW of Tucson responded

Hello, thank you for sharing your positive experience! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

February 11, 2025

Henry, Nate and Kennedy are great. Auto nation comms are terrible. The shop foreman needs to understand how long things take in relation to how many techs are available. Happy to go More

by Vikings1one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry, Nate, Kennedy
Report | Print
Feb 12, 2025 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2025

The dealership is always well run, clean and friendly. Also, they have excellent customer service! More

by lyndawf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmunds
Report | Print
Feb 13, 2025 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2025

Great experience. Fast and friendly. Henry is very pleasant and knowledgeable. I will be back. More

by mikeboyd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vong
Report | Print
Feb 12, 2025 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 29, 2025

Good and prompt service, nice facility and very pleasant customer service. The car loaner was appreciated. More

by iamcof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jan 31, 2025 -

BMW of Tucson responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2025

Wes, my service advisor was terrific. He was professional, knowledgeable and helpful. The repairs made the car handle and perform like new. Thank you. More

by daviddelgrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Anderson
Report | Print
Jan 31, 2025 -

BMW of Tucson responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 28, 2025

The service representative was helpful and maintained good communication throughout the days that my car was there. The loaner car was fabulous. However, my plug-in hybrid was never charged even though t More

by hshore
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Lopez
Report | Print
Jan 31, 2025 -

BMW of Tucson responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (520) 549-2167 when you have a chance. Thank you, and we look forward to hearing from you.

January 23, 2025

Competent, friendly, trustworthy, easy to work with, car is ready when promised and it is safe to recommend this dealership to friends More

by evrlstng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jan 24, 2025 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2025

Henry was very helpful, as usual. Very efficient, knowledgeable and very eager to help and please. He is an asset to BMW Tucson. More

by sionycostes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jan 23, 2025 -

BMW of Tucson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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