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BMW of Tucson - Service Center

Tucson, AZ

4.8
631 Reviews

631 Reviews of BMW of Tucson - Service Center

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December 07, 2024

This dealership has always gone above & beyond completing work on our vehicles over the last 26 yrs. We are extremely satisfied & the service team is excellent & our advisor, Jake Bewley kept us informed dur More

by Barbbuck
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bewley
Dec 12, 2024 -

BMW of Tucson responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.

December 03, 2024

Customer oriented and patient with new customers. Up front pricing was great, service work was very thorough More

by O2bdiving2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry and Ryan
Dec 05, 2024 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 28, 2024

BMW provides excellent customer service. Jake, the service manager was very professional and helpful. I highly recommend BMW of Tucson for your business More

by Imelda4822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake and Ryan
Nov 29, 2024 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

November 21, 2024

BMW of Tucson has always provided premium service. We don't take our car anywhere else. Our service writer Jake was efficient, professional and kept us informed along the way. He took excellent care More

by begany1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 22, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

Jake Bewley is an exceptional service advisor. He always makes sure everything is clearly communicated and all your concerns are addressed. Working with Jake, I know my vehicle is in good hands an More

by Courtney S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bewley
Nov 22, 2024 -

BMW of Tucson responded

Hi Courtney, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

Well run dealership. Knowledgeable employees. Very thorough in inspecting the car for items needing repair. More

by gbcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Nov 19, 2024 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 25, 2024

Prompt courteous efficient service. I love this dealership. My purchase was great, and a service ever since my purchase is also been great More

by Ravenewo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Jessica and Patty
Oct 27, 2024 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2024

Brought my 640 GT in for standard oil and brake fluid changes. the service was quick and as expected. Two days later, I noticed fluid on the garage floor. I immediately returned to the dealer without an More

by KMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 23, 2024 -

BMW of Tucson responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2024

Excellent communication Knowledge what needed to be done. Great service. Thank you very much for today's service More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Oct 23, 2024 -

BMW of Tucson responded

Hello Richard, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2024

Nice agent and work was good as always. A little slow to have car ride to home. Have work done for many years. I keep going back. Thank you bmw. Susan Houston More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica towe
Oct 19, 2024 -

BMW of Tucson responded

Hi Susan, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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