Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Tucson - Service Center

Tucson, AZ

4.8
693 Reviews

693 Reviews of BMW of Tucson - Service Center

Sort by
July 01, 2025

Bryan was very polite and professional. He kept me updated throughout the entire process and explained the maintenance issues very clearly. Because the work was extended from 2 hours to 4, More

by lyn.duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Moore
Report | Print
June 28, 2025

Absolutely amazing experience! Every time I need anything always taken care off on time. Top of the line customer experience!!! More

by Katsarelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Jul 01, 2025 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2025

Just had my battery replaced at BMW Tucson and the service was top-notch. Quick, professional, and super friendly staff. Everything was done smoothly and on time. Always a great experience with this t More

by voting.esquire_5a_Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Jun 25, 2025 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

Many thanks to Service advisorMr. Brian Moore of BMW of Tucson for his continuous, follow up and care concerns for me and my vehicle. I was extremely pleased and happy with the outco More

by Evans.gregory1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Brian Moore-service advisor
Report | Print
Jun 26, 2025 -

BMW of Tucson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 19, 2025

Well maintained and truly helpful staff. Simple oil change and brake fluid flush. Also simple recall performed. More

by Edybrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley
Report | Print
Jun 20, 2025 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 16, 2025

They took me without an appt. I was happy they could replace my leaking tire and had a replacement in stock. Jose did the best he could to get me through without an appt. More

by wittmag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Santiago
Report | Print
Jun 18, 2025 -

BMW of Tucson responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2025

Service advisor and techs are top notch. Very knowledgeable, vehicle educated, and perform remarkably. Excellent communication and appointment availability. More

by karil.y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Report | Print
Jun 13, 2025 -

BMW of Tucson responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2025

Don’t feel like they were honest with me concerning my vehicle. I am disappointed More

by Sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake
Report | Print
Jun 14, 2025 -

BMW of Tucson responded

Sammy, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.

June 09, 2025

There was an issue with the sunroof and the 5 year extended warrantee would not cover it so the dealership took care of it. They did the right thing and I really appreciated it. More

by randalgary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Jun 10, 2025 -

BMW of Tucson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 06, 2025

My vehicle service experience was excellent. The waiting area is very comfortable and the vehicle service was completed in a timely manner. A great experience. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jun 10, 2025 -

BMW of Tucson responded

Hi Pete, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
2
...
70