BMW of Tucson

I have been bringing my 1999 BMW Z3 to this dealership for service for over 20 years. I know dealerships can sometimes get a bad rap, but this one has always done right by me. Having dealt with numerou for service for over 20 years. I know dealerships can sometimes get a bad rap, but this one has always done right by me. Having dealt with numerous service advisors over the years, I have to rate Jayme as the best. She's quick, efficient, knowledgeable and explains what the mechanic has found in a way that's understandable. I also appreciate and trust her sound, honest recommendations. Taking your car in and the unknowns you face can be a tad stressful, but having Jayme has alleviated a lot of that for me. Thank you! More

I chose BMW Tucson which is over 100 miles and further than a number of BMW dealers from my home because they demonstrated professionalism (i.e., didn't pad the sticker price and were honest about what th than a number of BMW dealers from my home because they demonstrated professionalism (i.e., didn't pad the sticker price and were honest about what they had in stock vs what they were able to order for me) and overall, were super easy to buy from. Not sure why it has to be so darn hard to buy a BMW but the Tucson store was my third dealer. Juan Carlos was my sales person and the rest of the team including Zane in Financing were down to earth and provided the best experience even though much of the interface was on the phone and online until I took delivery of my car. More

Received a coupon day after service. Arg. Like that car gets washed, but had entire driver door streaked white from hard water not dried off. Didn’t know it would take 3 hours. Wish it h Arg. Like that car gets washed, but had entire driver door streaked white from hard water not dried off. Didn’t know it would take 3 hours. Wish it had massage chairs in waiting area like another dealership. Like the ice cream. More

So, I took my 2009 BMW 328i sport wagon in for a small issue with the tire pressure monitoring system. It's not the most beautiful car but I was treated as a valued customer. Work was completed, recomme issue with the tire pressure monitoring system. It's not the most beautiful car but I was treated as a valued customer. Work was completed, recommendations were made & appreciated. My service advisor was Jayme Larson. Outstanding employee - bright, articulate, polite with a great attitude. Thanks so much. More

I have been working with Tyson Kessler for almost two years now, and I really appreciate his attitude, professionalism and friendliness. It is always a pleasure (if that is possible) to have service don years now, and I really appreciate his attitude, professionalism and friendliness. It is always a pleasure (if that is possible) to have service done at BMW Tucson. More

Tyson was very easy to work with at BMW of Tucson! He coordinated a loaner car quickly and had my car cleaned and ready as soon as I arrived to pick it up. He coordinated a loaner car quickly and had my car cleaned and ready as soon as I arrived to pick it up. More

My red light below the rear view mirror came on along with the warning horn. I spoke with Ryan in service and he quickly told me how to turn off the alarm and also indicated that this was typically a sig with the warning horn. I spoke with Ryan in service and he quickly told me how to turn off the alarm and also indicated that this was typically a sign of the battery wearing out. He recommended that Bring it in as quickly as possible which I did. They quickly confirmed that the battery need to be replaced and did the repair while I waited. this is the kind of Service I always receive at BMW Tucson. John Sherwin More

Great service. Car was done on time and clean. The service reps were very kind and accommodating. Car was done on time and clean. The service reps were very kind and accommodating. More

The dealership and service was excellent. Jessica, my service representative did a great job and was also very personable. Jessica, my service representative did a great job and was also very personable. More

My first experience with true professionals when buying a new car. Jay sat patiently with me as we ordered exactly every option that I wanted, then kept me updated as it was built and delivered. I look forwa new car. Jay sat patiently with me as we ordered exactly every option that I wanted, then kept me updated as it was built and delivered. I look forward to many years of happy ownership More