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BMW of Tucson
Tucson, AZ
1,104 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,104 reviews
May 07, 2022
My first experience with true professionals when buying a new car. Jay sat patiently with me as we ordered exactly every option that I wanted, then kept me updated as it was built and delivered. I look forwa new car. Jay sat patiently with me as we ordered exactly every option that I wanted, then kept me updated as it was built and delivered. I look forward to many years of happy ownership More
by Michael-rich
Employees Worked With
Jay
May 06, 2022
I currently have 2 BMWs that were bought from BMW Tucson and have been serviced there. My sales guy Ernie Buck is the best. A class act, very knowledgable, and fair and reasonable. On service, I feel the sa and have been serviced there. My sales guy Ernie Buck is the best. A class act, very knowledgable, and fair and reasonable. On service, I feel the same way. Jayme is terrific as my service rep. I also had occasion recently to deal with James, Shop Foreman, who is fantastic! Great experience all around! More
by howardpz
Employees Worked With
Jayme, Service Rep.
May 06, 2022
Excellent attention of Katelyn as usual. The service routine was performed on time and I enjoyed walking around the dealership taking a look at inventory of cars. The service routine was performed on time and I enjoyed walking around the dealership taking a look at inventory of cars. More
by jquinonesm
Employees Worked With
Katelyn
May 03, 2022
I met with Jessica yesterday, and was most pleased how everything was handled. Especially appreciated was the heads-up about the status of my battery, which I had replaced. Thanks Jessica! everything was handled. Especially appreciated was the heads-up about the status of my battery, which I had replaced. Thanks Jessica! More
by jjmacey
Employees Worked With
Jessica
April 30, 2022
I am 85 years old and have purchased many vehicles in my lifetime but this one at BMW Tucson was the worst one ever and I would have reversed it if I could I hope the vehicle is better than the service at B lifetime but this one at BMW Tucson was the worst one ever and I would have reversed it if I could I hope the vehicle is better than the service at BMW Tucson More
by bxsnipe
Employees Worked With
2 Patricks, Gorden,and another I don't remember
April 30, 2022
I love the BMW Tucson Customer Service Team! Every time I arrive, I am treated like Royalty!! They always communicate to me with respect. I am not 'mechanically inclined!" The technicians will s Every time I arrive, I am treated like Royalty!! They always communicate to me with respect. I am not 'mechanically inclined!" The technicians will send a video via text of what they are working on or will suggest what may need to be done on next visit. They clean and detail my care before they deliver my car to me. Bonus!! More
by Shirley H
Employees Worked With
BMW Customer Service Team
