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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.7
1,080 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 1,080 reviews

April 20, 2022

I originally scheduled my appointment online; however, they were having difficulty viewing the online appointments. They had no problem getting me scheduled for my services and take care of me on the spot More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
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Apr 23, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 19, 2022

Good people, honest service, you get exactly what you pay for... premium service and support. Thank you Tyson and Barbara. ~Julian More

by eftekar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson, Barbara
Report | Print
Apr 23, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 19, 2022

Great service and service advisory was excellent. Would definetly recomd the dealer and Jessica, the service advisor More

by gamoreno89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Apr 23, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

April 18, 2022

The staff is so friendly and helpful! The waiting area is clean and set up in a way you can get work done, read, etc. while you wait. More

by MLB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Report | Print
Apr 22, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2022

I normally have a great experience at the service center. The shop is kept incredibly clean and the service rep and manager are extremely friendly. I would have given five stars but had some minor issues wit More

by Mupavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara and katelyn
Report | Print
Apr 17, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 12, 2022

Had to take my X3 in for a recall notice. Everything went smoothly including the rides to and from my house to the dealer. A definite 10 for this experience. More

by carolbietsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Faucher
Report | Print
Apr 14, 2022 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

Very professional and with much disposition to get the better deal done for both parties, grateful More

by Luis Soto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wenmin Xu
Report | Print
Apr 14, 2022 -

BMW of Tucson responded

Hi Luis, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 11, 2022

Tyson was very professional, thorough, kept me update on progress, and provided top customer service. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Apr 14, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 08, 2022

Friendly, professional & I didn't have to wait around to be helped, I was greeted as soon as I walked in. More

by Mahmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica T
Report | Print
Apr 13, 2022 -

BMW of Tucson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2022

The cost of instaling 6 spark plugs in my X3 over $500 should have been explained before service Also while waiting for service to be complete I walked through the show room looked at every car on the fl More

by barleywb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katlyen
Report | Print
Apr 06, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (520) 549-2167 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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