BMW of Tucson

always professional and communicative about status of car. Jake is great about texting to keep me updated. car. Jake is great about texting to keep me updated. More

My service advisor awesome and so is the service department. I love going there everyone is always precise and Rachel is always welcoming and provides exceptional service department. I love going there everyone is always precise and Rachel is always welcoming and provides exceptional service More

Great Dealership! Wonderful to work with, purchasing and service. Ernie Buck always helpful in every way. Wonderful to work with, purchasing and service. Ernie Buck always helpful in every way. More

HANDS DOWN GREAT EXPERIENCE WITH JAY OWENS AT BMW OF TUCSON! He helped me the year before get a car, but I loved it so much, I upgraded a year later. He made the whole process so easy and had such GREAT TUCSON! He helped me the year before get a car, but I loved it so much, I upgraded a year later. He made the whole process so easy and had such GREAT communication. LOVE being with the BMW of Tucson team for sure. More

Prompt courteous professional service. Vehicle was serviced and delivered clean as promised. We will return for additional service in the future as required. Vehicle was serviced and delivered clean as promised. We will return for additional service in the future as required. More

speaking about my sales representative Jay Owens. He has gone out of his way to make my purchasing of the new car as painless and easy as possible. You are very lucky to have a sales person as know He has gone out of his way to make my purchasing of the new car as painless and easy as possible. You are very lucky to have a sales person as knowledgeable as Jay Owens!!!!!!! More

Excellent customer service! Ernie Buck made the purchasing process actually enjoyable. Nate (finance) was extremely knowledgeable. Great dealership! Ernie Buck made the purchasing process actually enjoyable. Nate (finance) was extremely knowledgeable. Great dealership! More

The wait was long and the service department was busy or unorganized. 1.5 hours to drop off is much to long of an interaction for an oil change. This isn’t the first time. When I purchased my car I wait unorganized. 1.5 hours to drop off is much to long of an interaction for an oil change. This isn’t the first time. When I purchased my car I waited over 3 hours to see the business manager even though I was an all cash transaction. More

I wanted to take a moment to recognize the outstanding service I received from my service advisor, Justin Miller. From start to finish, Justin went above and beyond to ensure a smooth and stress-free expe service I received from my service advisor, Justin Miller. From start to finish, Justin went above and beyond to ensure a smooth and stress-free experience. He was incredibly attentive and communicative throughout the entire process, providing consistent updates and making sure I was always informed. One thing I especially appreciated was his thoughtfulness in securing a courtesy vehicle that truly matched my needs—it wasn’t just a standard handoff, but something he clearly put consideration into. Justin also took the time to walk through pricing with me in a transparent and helpful way, which I really valued. Even more, he proactively flagged that my brakes will likely need attention at my next oil change. That kind of forward-looking, honest guidance makes a huge difference and shows he genuinely cares about his customers’ safety and planning ahead. It’s rare to come across someone who combines professionalism, communication, and genuine customer care the way Justin does. I truly appreciate his support and will absolutely look forward to working with him again. More

I came to the dealership to look at a car I’d long thought about, and luckily got Patrick Taylor as my sales person. Patrick is low-key, warm, genuine, and extremely helpful. He was such a delight to thought about, and luckily got Patrick Taylor as my sales person. Patrick is low-key, warm, genuine, and extremely helpful. He was such a delight to work with throughout the whole process. He kept telling me that I could take as long as I wanted to to make my decision and that he was focused on finding whatever I decided I wanted. Patrick let me test drive whatever I wanted, answered all of my questions, repeatedly looked for the exact model that I wanted. He was an absolute delight to work with. Patrick Taylor has set the standard for how a car sales person should be. We went to test drive one car and ended up buying two from him! If you’re looking at buying a BMW, this is a great dealership - ask for Patrick Taylor. He’s AMAZING! More