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BMW of Tucson
Tucson, AZ
1,104 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,104 reviews
September 05, 2026
BMW of Tucson is absolutely the best dealership experience! Outstanding service, competitive prices, great promotions, and exceptional customer support. Highly recommend! experience! Outstanding service, competitive prices, great promotions, and exceptional customer support. Highly recommend! More
by maelvira
Employees Worked With
Jake
September 02, 2026
I thought the process took too long. I was only given one key fob. I tried adding vehicle to my BMW app; it didn't work because I am not listed as eligible. Called the dealer and a pe I was only given one key fob. I tried adding vehicle to my BMW app; it didn't work because I am not listed as eligible. Called the dealer and a person attempted to help but couldn't. e was to call be back but never did. I left a voice message for the sales manager and haven't received a call back. More
by day.crested_9w
Employees Worked With
Rachel and Jay
September 01, 2026
I purchased my BMW from this dealership approximately one year ago. It was an older, high-mileage vehicle, but one of the major factors in my purchase decision was that I was told the car had been regularly year ago. It was an older, high-mileage vehicle, but one of the major factors in my purchase decision was that I was told the car had been regularly serviced at this location and had extensive service records. The vehicle was also represented as having been inspected and serviced by their own service department prior to sale. About eleven months later, the vehicle developed a check engine light. Independent diagnostics showed misfires on cylinders 5 and 6. When I brought the vehicle to this dealership's service department, I was informed that three fuel injectors were one revision level and the other three were a different revision level. I was told that the injectors needed to be replaced so they would all match. This immediately raised concerns for me. If the vehicle was serviced exclusively at this dealership as represented, then the condition they were identifying had apparently existed while the vehicle was being maintained by the same dealership. If that was not the case, then I have questions about what I was told during the sale process. The result was a repair bill of approximately $4,500, including diagnostics, spark plugs, fuel injectors, labor, and related services. The vehicle is running properly now and passed emissions testing. My issue is not with the repair outcome itself. My issue is that the entire situation left me questioning whether I was given accurate information regarding the vehicle's history and maintenance. What ultimately pushed this review from a 2-2.5 star negative experience to a one-star review was the dealership's follow-up. After I raised my concerns publicly, I received a response encouraging me to contact the dealership to discuss the matter further (on Edmunds). I attempted to do exactly that using the contact information provided. Service went to voicemail. Parts went to voicemail. Sales went to voicemail. "All Other Departments" led to another automated menu which stated that pressing 0 or remaining on the line would connect me with an operator. Pressing 0 simply routed me back to the same menu. Remaining on the line did the same thing. After spending roughly 20 minutes navigating phone trees and repeating the same loop, I was unable to reach a single human being. A public response inviting a customer to discuss concerns is meaningless if the customer cannot actually reach anyone. Given that this involved a $4,500 repair bill and significant concerns about the vehicle's history, I expected a genuine effort to address the issue. Instead, I was met with an automated dead end. At this point, the dealership's response appears to be little more than lip service. More
by R Tucson
Employees Worked With
Estevan
August 20, 2026
Jayme Larson and James Jones and excellent to work with. I go to Jayme Larson exclusively for my service needs. Jame knows the BMW product very well and is always attentive to my X3 model’s service needs I go to Jayme Larson exclusively for my service needs. Jame knows the BMW product very well and is always attentive to my X3 model’s service needs. I feel confident when service is completed as I know everything needed has been taken care of. Kudos to Jayme for listening to customers on their expectations! I have recommended Jayme to other BMW owners. More
by paulrios
Employees Worked With
Jayme Larson
August 15, 2026
BMW of Tucson has consistently provided me with an excellent service experience. I know my vehicle is in good hands with them. The staff is always friendly and courteous, and the technicians perform q excellent service experience. I know my vehicle is in good hands with them. The staff is always friendly and courteous, and the technicians perform quality work. I recommend this dealer to anyone that is looking for top notch service and repair of their BMW! More
by timmieman81
Employees Worked With
Estevan
August 13, 2026
BMW of Tucson has provided us awesome service for over 4 years. The service is not only well executed it is consistent. Couldnt give them better marks. years. The service is not only well executed it is consistent. Couldnt give them better marks. More
by sarahandmarkphillips
Employees Worked With
Maria
August 06, 2026
This is a wonderful dealership to work with. The team at BMW of Tucson went above and beyond to get me the perfect car. The sales team is extremely knowledgeable, responsive and genuinely cares The team at BMW of Tucson went above and beyond to get me the perfect car. The sales team is extremely knowledgeable, responsive and genuinely cares that you get the right car. BMW of Tucson is the BEST! This is the 3rd car purchase from them. More
by evabauer
Employees Worked With
Rachel Bracety (Salesperson), Martin (Sales Manager), Nate (Finance Manager)
August 04, 2026
There is never a long wait at this dealership. Estevan explained how long it would take to get a new tire. He called for transportation to my work. Transportation was arrived quickly. Estevan explained how long it would take to get a new tire. He called for transportation to my work. Transportation was arrived quickly. More
by jmtw596
Employees Worked With
Estevan
