BMW of Towson - Service Center

I was renewing a maintenance contract. I had a $50 coupon that was not honored even though it was for a maintenance's contract. I had a $50 coupon that was not honored even though it was for a maintenance's contract. More

I worked with Jim G - he had excellent communication and service! Straightforward and helpful, and timely. service! Straightforward and helpful, and timely. More

I have been dealing with this dealership for more than 30 years and have always been treated well. Matters are handled with efficiency and courtesy, and all work is performed on a timely basis. years and have always been treated well. Matters are handled with efficiency and courtesy, and all work is performed on a timely basis. More

From the start to finish, it was explained what was going to happen to my car, leaving me feeling confident that my car was in the right hands. to happen to my car, leaving me feeling confident that my car was in the right hands. More

Bought new tires for my car and John Miller helped me get the right size and installation. the right size and installation. More

The service advisors, Greg specifically, go above and beyond to make sure the clients are safe, understand what needs to be done and are happy when they drive away. beyond to make sure the clients are safe, understand what needs to be done and are happy when they drive away. More

Outstanding customer service. Greg was extremely efficient and took care of my needs in a timely fashion Greg was extremely efficient and took care of my needs in a timely fashion More

The BMW team at Towson is fantastic, organized, kind, courteous. I appreciated the efficiency and the communication about my vehicle and the loaner vehicle so that I could manage my day. Nick is excellen courteous. I appreciated the efficiency and the communication about my vehicle and the loaner vehicle so that I could manage my day. Nick is excellent! Thank again! More

Chris was excellent and very helpful with a quick solution to my problem. He was kind and polite. solution to my problem. He was kind and polite. More

Great service - unfortunately I had a blow out on one of my cars tires. Limped it into BMW Towson around 9am and luckily got paired with James. He was able to get the tire replaced and delivered back just a my cars tires. Limped it into BMW Towson around 9am and luckily got paired with James. He was able to get the tire replaced and delivered back just after lunch. Jessica also sent a video from the technician showing the underside of my car was in good health. Great service this time and the last few times i've been there! More