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BMW of Towson - Service Center
Towson, MD
371 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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371 Reviews of BMW of Towson - Service Center
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July 11, 2004
The sales process was fine. Most of the sales people have come from Northwest BMW and really know their stuff. The price was good and their selection is excellent. HOWEVER--- The service department is someth come from Northwest BMW and really know their stuff. The price was good and their selection is excellent. HOWEVER--- The service department is something else. They advertise that you can just walk in with no appointment, but that is not quite true . They send mailers suggesting you get an oil change before that indicated on your service meter, but you can't get it done unless you come in early and leave it. I have had several problems with my car ,and they rarely fix it on the first try. They usually don't have the correct part on hand, even for a service recall. The free loaner is the only thing that makes me put up with this. You can buy your car here, but you're better off servicing elsewhere! More
by BMWfan1111
