BMW of Towson - Service Center

Wonderfully pleasant Everyone was attentive, knowledgable and pleasant to deal with. The fact that they have so many staff that are there for many years makes it seem lik Everyone was attentive, knowledgable and pleasant to deal with. The fact that they have so many staff that are there for many years makes it seem like you are visiting with friends. More

Great people and service. This is the most helpful dealership I have ever dealt with. Patiently answer questions about my car, using the phone, removing privacy screen etc.. Th This is the most helpful dealership I have ever dealt with. Patiently answer questions about my car, using the phone, removing privacy screen etc.. They never act like my questions are stupid. Service is good and I am usually out quickly. More

Great customer service, professional car service. Love the ability to schedule service online, the friendliness and professionalism of everyone who works here, not just the service advisors. Comfortab Love the ability to schedule service online, the friendliness and professionalism of everyone who works here, not just the service advisors. Comfortable waiting lounge, quick servicing of vehicle! More

Excellent Service BMW of Towson is the best I’ve had. I recently had a lack of service at another local dealership. When I replace my current vehicle it will be done at BMW of Towson is the best I’ve had. I recently had a lack of service at another local dealership. When I replace my current vehicle it will be done at BMW of Towson. More

New tire I needed a new tire due to a nail being in it. I was given a loaner car which was extremely important. They suggested that I get my regular maintenanc I needed a new tire due to a nail being in it. I was given a loaner car which was extremely important. They suggested that I get my regular maintenance service that was due shortly all in the same visit as to not be inconvenienced on separate days. More

Routine oil change Very easy to make an appointment. Advisor was great. Got the car in and out as promised. Advisor was courteous and knowledgeable. Work and car wash as Very easy to make an appointment. Advisor was great. Got the car in and out as promised. Advisor was courteous and knowledgeable. Work and car wash as promised. More

Routine msintenance Derrick Edwards is wonderful to work with! He takes the time to listen and mkes the processs so easy! Everyone there is professional, courteous and pl Derrick Edwards is wonderful to work with! He takes the time to listen and mkes the processs so easy! Everyone there is professional, courteous and pleasant. More

Professional Recommend the dealership. Service was professional and staff was friendly. Will bring both our cars back. The appointment took the time quoted and pri Recommend the dealership. Service was professional and staff was friendly. Will bring both our cars back. The appointment took the time quoted and price was fair. More

Very good Good experience , friendly, patient, helpful, polite, respectful, responsive. Still need to come back for technology training and. A tough up for a di Good experience , friendly, patient, helpful, polite, respectful, responsive. Still need to come back for technology training and. A tough up for a ding on the driver side door. More

Excellent service and very friendly Timely manner and very professional as well communication, keep up date the vehicle service situation by phone, heads up upon finished, highly recomme Timely manner and very professional as well communication, keep up date the vehicle service situation by phone, heads up upon finished, highly recommend for any future services More