Back

BMW of Towson - Service Center

Towson, MD

4.6
377 Reviews

377 Reviews of BMW of Towson - Service Center

Sort by
January 08, 2020

Rear brake discs replaced. The Towson dealership of BMW is an excellent source for maintaining my BMW. They are efficient in all aspects of maintaining my car and prompt on mee More

by holland827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Savoy
Jan 09, 2020 -

BMW of Towson responded

Thank you for your feedback regarding our BMW service department. We're glad we could offer you A+ service. Thanks for choosing BMW of Towson!

January 08, 2020

The BMW of Towson has the best customer service. The service advisor understood my needs and provided excellent service in making sure my vehicle repairs were complete. More

by Ms.Toyo
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
Jan 09, 2020 -

BMW of Towson responded

Hello, Thanks for sharing your feedback. We're glad we could make servicing your vehicle top-notch. Thanks for being part of our BMW family!

January 05, 2020

12 y/o car repair Have been working with same employee, Tom Wolff, for over 12 years. Experience with him is always as responsible and good as I could wish it to be. More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wolff
Jan 09, 2020 -

BMW of Towson responded

Thank you for continuing to trust Tom with your BMW over the past 12 years! It's been a pleasure servicing your BMW and we look forward to assisting you for many years to come. Thanks for choosing BMW of Towson!

December 21, 2019

Tom provided excellent professional courteous service throughout the service process. He called me with updates and service information. He ensured I had a loaner to conduct work business. More

by Williamssteven
Recommend Dealer
Yes
Employees Worked With
Thomas Wolff
Dec 23, 2019 -

BMW of Towson responded

Thank you for your 5-star review! I am glad to hear Tom was able to provide you with excellent service!

December 07, 2019

Excellent and prompt service. I wouldn’t go anywhere else for the cate of my car. The staff from start to finish were knowledgeable and welcoming More

by tclmn30
Recommend Dealer
Yes
Employees Worked With
Blake Dumas 5 star rating
Dec 09, 2019 -

BMW of Towson responded

Thank you for your 5-star rating! I am glad the service was prompt and efficient!

October 23, 2019

Efficient competent and friendly My experience was very positive. I was well informed on the status of my car and Blake was knowledgeable and friendly. I would recommend BMW of Towson More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Dumas
Oct 25, 2019 -

BMW of Towson responded

Hi Susan, Thank you so much for sharing your feedback! We're so glad Blake was able to keep you in the loop regarding the status of your X5! Thanks for choosing BMW of Towson for your service needs!

October 12, 2019

Excellent! Everything went well. All staff are professional, courteous and personable! The men that handled the loaner were very efficient, professional and a p More

by Vivian Banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Oct 25, 2019 -

BMW of Towson responded

Hi Vivian, Thank you so much for taking the time to review our dealership and your experience. We're so happy to read that you experienced such exceptional service.

October 04, 2019

Excellent service. Everything done well. Inside and outside cleaned and washed. Would definitely recommend this dealer for future car care and yearly service. Good job. More

by Jdp441
Recommend Dealer
Yes
Employees Worked With
Terrence Savoy
Oct 25, 2019 -

BMW of Towson responded

Thank you so much for such a fantastic review! We're so happy your service was A++. We truly value you as a client. Thanks for choosing BMW of Towson!

September 26, 2019

Service Excellence Appointment set and attended to by Greg Myers. Timely service with thorough explanation of service. Every one I came across was great! The wait was re More

by 5StarRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady at checkout in the accessories shop... forget her name but she knows who she is.. Thanks!, Bill Kasper, Derrick Edwards, Greg Myers
Sep 30, 2019 -

BMW of Towson responded

Thank you so much for kindly reviewing your experience with Greg. We're glad you had such a pleasant experience!

September 13, 2019

Excellent service experience Stopped in for a quick flat repair and had a stellar service experience. I was greeted immediately, written up quickly, and my vehicle was in and out More

by Manchicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Saneman, Bo Brand, Richard Strickland, Derrick Edwards, Terrence Savoy, Dan Mabe, Greg Myers, Thomas Wolff
Sep 30, 2019 -

BMW of Towson responded

Thank you for the kind feedback! We were glad to get you back on the road quickly!

...
30
...